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How do I open safe senders list

Customer Question
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How do I open safe senders list ?
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/17/2010
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8,481
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
Verified

Hi,

do you want to open the safe senders list for HOTMAIL?

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Customer reply replied 8 years ago
My provider is aol. Am trying to add Brittany ferries to the list so I can receive an attachment to a bookinr confirmation
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hi,

can you try this:

 

- Click the "Spam Controls" link on the lower right side of your inbox screen
- When the "Mail & Spam Controls" box appears, click the "Custom sender list" link
- Choose the "allow email from ..." option
- Add the email address you want to add, and hit "Add"
- Then hit "Save"

 

if that does not work, please let me know

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Customer reply replied 8 years ago
Answer looks clear. My problem is that I cannot identify/find "inbox screen"
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello,

lets try another solution (easier)

 

do you have any message from Brittany ferries, in your inbox?

(if yes, we can directly add it to the safe list)

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Customer reply replied 8 years ago
Yes. But that message specifies two addresses to add to the safe list. Will that work?
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello,

if they have different email addresses, you should do this for both.

if they have same email addresses, one of them will work.

 

please go to your inbox... find that message (don't open it)

RIGHT CLICK on the message, and you will see ADD TO CONTACT LIST (or add to contacts)

 

when you do this, and add it to your contact list, your aol will mark the sender as SAFE.

 

 

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Customer reply replied 8 years ago
Yes. But that message specifies two addresses to add to the safe list. Will that work?

Sadly, have to go out now to attend dental appointment at 0950. Will return later this morning
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello,

yes, it will work.

after adding it to your contact list, you will be able to receive message from that user, without problems.

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