Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Toshiba Satellite Laptop was dropped, screen now shows top…

Customer Question
Toshiba Satellite Laptop was dropped...
Toshiba Satellite Laptop was dropped, screen now shows top left 2 inches.
Several questions:
# XXXXX: I have a Dell 19" LCD, I can move windows from laptop to second screen but cannot find a way to make it the default screen. I am moving with just a hit and miss attempt at dragging. Need to have desktop available on second monitor. Have cd with Dell driver but can't see enough of screen to run the cd and answer install questions. The option to make Monitor 2 primary is greyed out on property sheet.( I guessed it was because I need to have the driver. It lists two monitors but they are both the same(the laptops)
Question # XXXXX: This laptop has Office 2003, I prepare reports for clients and they use this version. I will buy a new laptop this week but if I take out hd drive and buy a casing to access as second drive, will I be able to use Word/Access etc. I don't think so, they write to motherboard? Any options for using software programs on laptop hard drive. Very stuck, thanks for the help.
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
6/16/2010
Tech Support Specialist: Nirjhar18, Computer Enthusiast replied 8 years ago
Nirjhar18
Nirjhar18, Computer Enthusiast
Category: Computer
Satisfied Customers: 799
Experience: Btech
Verified
Chat Conversation Started
Nirjhar18 :

I will answer you second question first

Nirjhar18 :

if you take the hard disk out and make it portable hard disk

Nirjhar18 :

you can use your programs

Nirjhar18 :

as everything is stored in hard disk

Nirjhar18 :

Not in motherboard

Customer:

So just to verify, I will be able to use Office 2003 and Crystal Reports just as if I had my old laptop? I was told by someone at Best Buy that you couldn't use software programs because they wrote to the registry? Please confirm information and make sure I understand correctly. Do I need to move information before taking hard disk out?

Nirjhar18 :

Yes they are written in registry

Nirjhar18 :

you will have to install office 2003 again

Nirjhar18 :

but your documents will still be there

Customer:

I want to install Office 2007 on the new laptop, can I install Office 2003 on old hard drive, won't that interfere with new installation on new hard drive, there will only be 1 registry( the new one). Need to be up and running quickly so I need to know all of my options. THanks

Nirjhar18 :

you can install both 2003 and 2007 on one hard disk

Nirjhar18 :

it does not interfere at all

Nirjhar18 :

and if you want to install it on different hard disk

Nirjhar18 :

then you can attach the old hard disk first to the new laptop and then install on old hard disk

Nirjhar18 :

feel free to ask anything

Nirjhar18 :

or can we go to first question now

Customer:

If I attach second hd through e-sata connection, it would be faster?

Nirjhar18 :

nothing like that

Nirjhar18 :

it is just a connection

Customer:

Can you think of another option other than this one?

Nirjhar18 :

of installing office 2003 ?

Nirjhar18 :

it is the only option,you can install both on one hard disk or other hard disks...there wont be any problem

Customer:

way to access data on old laptop drive

Customer:

O.K. now question #1

Nirjhar18 :

do you have office 2003 cd

Nirjhar18 :

?

Nirjhar18 :

setup file

Customer:

no

Nirjhar18 :

You need office 2003 cd to install office 2003 again

Nirjhar18 :

let me recommend you something

Customer:

OK

Nirjhar18 :

save all the documents of office 2003

Nirjhar18 :

in a pen drive

Nirjhar18 :

and copy those to new laptop

Nirjhar18 :

office 2007 can open 2003 documents

Nirjhar18 :

and you can work in 2007 and you can save them as 2003 format

Customer:

that may be a better answer. Does Access work that way too?

Nirjhar18 :

yes

Customer:

good.

Nirjhar18 :

Now question 1

Customer:

yes

Nirjhar18 :

have to connected your lcd to laptop

Nirjhar18 :

as in can you see on LCD

Customer:

yes, can move windows to lcd but can't see desktop, start button etc - have to guess where it is on screen and try and grab and move. How can it boot up with second monitor?

Nirjhar18 :

Check the following link

Customer:

How can I check without losing you?

Nirjhar18 :

save this page

Nirjhar18 :

that is our conversation

Nirjhar18 :

you can reply here

Customer:

are you still here

Nirjhar18 :

yes

Nirjhar18 :

did you read that link

Customer:

yes but

Nirjhar18 :

did you see the resolution page

Nirjhar18 :

you will have to change the resolution

Customer:

problem is I still need to install the driver for the lcd - how do you do that when you can't see the middle of your screen - I can insert CD but can't figure out to run.

Nirjhar18 :

try to run in safe mode

Nirjhar18 :

keep pressing F8

Nirjhar18 :

while your system is starting

Nirjhar18 :

and choose safe mode from there

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nirjhar18 Your Own Question
Nirjhar18
Nirjhar18
Nirjhar18, Computer Enthusiast
Category: Computer
Satisfied Customers: 799
799 Satisfied Customers
Experience: Btech

Nirjhar18 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Black screen but have power lights on and the fan is
Black screen but have power lights on and the fan is running … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
How do I correct a stretched screen on my Toshiba L755,
How do I correct a stretched screen on my Toshiba L755 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a laptop with windows 7 and want to buy a monitor (about
I have a laptop with windows 7 and want to buy a monitor (about 20 inch) to use with the laptop as a second screen. Also, can run a DVD display on the monitor from the laptop? Will the DVD display be … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
i linked up to a secondary monitor. i opened display preferences
i linked up to a secondary monitor. i opened display preferences and changed something. alli can see on the secondary monitor is the desktop wallpaper. i cannot see the cannot see the taskbar, icons o… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
My Dell Studio 1558 laptop has a continuing problem (it went
My Dell Studio 1558 laptop has a continuing problem (it went to dell once for this same problem ) better for awhile now it isgettting bad....of course it is probably off warrenty now,,,,,Problem every… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
toshiba 17 inch laptop monitor has a 3 or 4 inch white strip
toshiba 17 inch laptop monitor has a 3 or 4 inch white strip on the left side. sometime you can see lines through it. And it goes from the top of the screen to the bottom. Is that my video card?… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Screen flicker details 1) sorta looks like something that
Screen flicker details: 1) sorta looks like something that back in the old days on a broadcast TV tube would have been a mere left right jig of the horizontal control button. 2) The fraction of a seco… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I am getting vertical lines on my toshiba p105-s6177 it is
I am getting vertical lines on my toshiba p105-s6177 it is a few years old. this started as one then two now six as of last night. Is it in need of a new screen? sure seems things don't last. Thanks V… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I want to add a large monitor for my netbook. Im having trouble
I want to add a large monitor for my netbook. I'm having trouble setting up "dualview". I can set the monitor up to drag icons from the netbook to the larger monitor, but I just want a duplicate large… read more
Elijah
Elijah
Lead Technical Computer Analyst
Bachelor\u0027s Degree
128 satisfied customers
Sony VGN-UX280P micro-pc - setting up external monitor cannot
Sony VGN-UX280P micro-pc - setting up external monitor cannot make the new widescreen monitor to be primary display. drivers installed - extended desktop option works but cannot make it the primary di… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
hi , i have a toshiba satellite pro100-152 17 inch laptop but
hi , i have a toshiba satellite pro100-152 17 inch laptop but the screen is blank but the laptop is running , any suggestions ? thanks… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am trying to updgrade from XP SP3 to Windows 7. Part way
I am trying to updgrade from XP SP3 to Windows 7. Part way through the process I get an error that says: Windows cannot be installed to this disk. Windows needs the driver for device [Primary IDE Chan… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I have an ACER X183H LCD Monitor. It will not allow proper
I have an ACER X183H LCD Monitor. It will not allow proper adjust horizontally in safe mode, so I cannot get the left side of the desktop. How do I fix this?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Dear Technician, I suffer from extreme Computer Vision Syndrome,
Dear Technician, I suffer from extreme Computer Vision Syndrome, and need a professional grade monitor with the following basic requirements: 17-20 inch, LCD, highest resolution available, anti-glare … read more
e-Guru
e-Guru
Self Employed
Bachelor's Degree
96 satisfied customers
COMPUTER QUESTION we have a Toshiba Satellite a105-S4004
COMPUTER QUESTION: we have a Toshiba Satellite a105-S4004 laptop. Out of nowhere our desktop on our second monitor (20 inch LCD, have used it for over a year) changed size and the icons extended beyon… read more
Comp Master
Comp Master
Engineer
Bachelor's Degree
400 satisfied customers
Toshiba Satelite A105-S2716 external monitor wont work and
Toshiba Satelite A105-S2716 external monitor won't work and laptop monitor doesn't work. All I need to know is do i need to replace the LCD screen and if so do I replace the inverter bar as well ?… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I am building a new computer (Top of the range all the ...
I am building a new computer (Top of the range all the hardware)and am going to purchase a Samsung 30 inch monitor. But I see that they supply to off type of 30 inch monotors. I don''t want to buy the… read more
Rita
Rita
System Administrator
Bachelor\u0027s Degree
982 satisfied customers
I am a media asst. for a school. I frequently have trouble ...
I am a media asst. for a school. I frequently have trouble when I hook up a PC to our projection systems. I have been told that there is a FN key that sends the video signal out to the projector. With… read more
Rok @ Savrus
Rok @ Savrus
Lead Consultant
Bachelor's Degree
76 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x