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Hello! My e-mail account information was hacked at. I got a…

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Hello! My e-mail account information...
Hello! My e-mail account information was hacked at. I got a message yesterday that said it was "Hotmail" and i had to re-enter my account,password XXXXX date of birth. Today,someone has sent messages to all of my contacts asking for money and changed my password XXXXX i can not sign-in!
Please,what do i do? I have all my contacts,flight confirmations etc.
Noel Cecil
Submitted: 8 years ago.Category: Computer
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Answered in 3 minutes by:
6/16/2010
Tech Support Specialist: Richard, Computer Specialist replied 8 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there, and welcome to JustAnswer

 

Im sorry that this has occurred to you. It seems to be a frequent problem lately.

 

You will need to follow the procedure on the below link. Please do not use any other websites or programs, as this is the only way Microsoft can be notified and resolve this for you.

 

They do take security seriously, and will action it for you, though not immediately

 

https://account.live.com/ResetPassword.aspx

 

Please follow the instructions careful, and provide as much detail as possible

 

Once you regain access to your account (this can take a few days) please immediately change your password, security question and alternate email address.

 

If you require any additional information from me, please do not hesitate to let me know.

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