Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I just converted from Netscape 7 to Thunderbird, and incoming…

Customer Question
I just converted from Netscape...
I just converted from Netscape 7 to Thunderbird, and incoming and outgoing mail gives me a pop up window asking for my passwords. I entered those into Netscape eons ago and have no idea what they are. What are my options?
XXXXX XXXXX [email protected]
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
6/15/2010
Tech Support Specialist: namzyanzy, Computer Support Specialist replied 8 years ago
namzyanzy
namzyanzy, Computer Support Specialist
Category: Computer
Satisfied Customers: 737
Experience: BE, MCSE and over 10+ years of experience in assisting customers with their technical queries
Verified
Hi. Thank you for asking your question on JustAnswer. COuld you please reply back with the name of your email service provider?
Ask Your Own Computer Question
Customer reply replied 8 years ago
That would be Verizon
Tech Support Specialist: namzyanzy, Computer Support Specialist replied 8 years ago
Let us first try and reset your email password. Please perform the steps mentioned in the link below:

Reset Password

Once that is done, enter the new password XXXXX Thunderbird.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask namzyanzy Your Own Question
namzyanzy
namzyanzy
namzyanzy, Computer Support Specialist
Category: Computer
Satisfied Customers: 737
737 Satisfied Customers
Experience: BE, MCSE and over 10+ years of experience in assisting customers with their technical queries

namzyanzy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I appear to have forgotten my password XXXXX was recently
I appear to have 'forgotten' my password XXXXX was recently changed due to unexplained activity on my account. What can I do?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have a Google .com e-mail [email protected],
I have a Google .com e-mail [email protected], that I used with my Outlook. My computer just crashed, I have no idea what my password XXXXX and I need to set up [email protected] again and I ha… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have recently converted from dial up to broadband with a
I have recently converted from dial up to broadband with a AT&T Mifi device. Afterwards my email from Thunderbird was working fine. All of a sudden one day I could not send email out. I have tried all… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am not able to send or receive email. I keep getting the
I am not able to send or receive email. I keep getting the error message invalid user name/password. How do I go about resetting then user name/password. I am currently using Mozilla Thunderbird as my… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I could not get my emails, and on March 17 the AT&T changed
I could not get my emails, and on March 17 the AT&T changed the password. I have new password XXXXX I can access my emails on att.net, but I can not access my emails in my MAIL on my MAC. I have incom… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
im using Mozilla Thunderbird as my e-mail client and madasafish.com
i'm using Mozilla Thunderbird as my e-mail client and madasafish.com as my isp without any problem. I've set up Mozilla on our home pc for my wife to use in her user area same settings as me same isp … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I have been using Thunderbird very successfully on my Desktop
I have been using Thunderbird very successfully on my Desktop PC with Vista OS for a year or so to access my email accounts on Supanet, Lineone and Virgin Media. Yesterday my Virgin Media account was … read more
John Demitri
John Demitri
Senior Wed Developer
High School or GED
34 satisfied customers
Hello, I have bought a new laptop and have downloaded mozilla
Hello, I have bought a new laptop and have downloaded mozilla thunderbird on it. I use thunderbird for emailing on my home computer. Can't seem to access my emails on the laptop. How do I configure so… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
namzyanzy, My issue is not with Verizon. My problem is with
namzyanzy, My issue is not with Verizon. My problem is with Thunderbird which keeps asking me for my incoming and outgoing mail passwords. I can can get web mail from Verizon with no trouble, but that… read more
namzyanzy
namzyanzy
Computer Support Specialist
Bachelor's Degree
737 satisfied customers
I want to set up a non-webmail email program (I currently use
I want to set up a non-webmail email program (I currently use Netscape) in order to communicate via email with someone who can no longer access webmail programs. I have, but have not used, Firefox's T… read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
Am unable to get thunderbird 3 to work with windows 7. I followed
Am unable to get thunderbird 3 to work with windows 7. I followed instrudctions using "tools". the response tells me that Thunderbird recognizes my verizon email account but when I try to connect I ge… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
I recently replaced my old computer with new Windows 7. I
I recently replaced my old computer with new Windows 7. I had Thunderbird E Mail before thru Roadrunner. I am not able to find my old E Mail account and want to continue with it as it is a lot more us… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,943 satisfied customers
Hi windows 7 expert, I have outlook 2003 and just got windows
Hi windows 7 expert, I have outlook 2003 and just got windows 7. I am able to receive my mail but any mail I attempt to send, never leaves the sent file. I have AT&T DSL internet Has anyone else broug… read more
LeGin
LeGin
Unit Manager
Bachelor\u0027s Degree
13 satisfied customers
Thunderbird worked for me in XP Pro through Comcast. In my
Thunderbird worked for me in XP Pro through Comcast. In my new Windows 7 I can receive email but cannot send to outgoing server. I have already deleted TBird and re installed but this time I was not s… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
When I try to send e-mail, a message asks for my outgoing server
When I try to send e-mail, a message asks for my outgoing server password. This is a new event. When I do enter the correct password, sending of the message fails and I am again asked for a password.… read more
Mark Zotman
Mark Zotman
Network Administrator
Certifications Below
118 satisfied customers
I just installed and set up Thunderbird on my laptop PC as
I just installed and set up Thunderbird on my laptop PC as an alternative to Microsoft Windows Mail and Outlook Express. Receiving mail with Thunderbird is OK. -I am currently unable to send! Why? How… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
About a month ago our 9 year old modem was not working. Medicom
About a month ago our 9 year old modem was not working. Medicom came to the house and replaced the modem. I have had a challenge recently in getting my Thunderbird account to stay on line. Perhaps, I … read more
Comp Master
Comp Master
Engineer
Bachelor's Degree
400 satisfied customers
I have four email accounts Yahoo, GMail, MSN, and Q.Com (Qwest).
I have four email accounts: Yahoo, GMail, MSN, and Q.Com (Qwest). The Yahoo and GMail installed without a problem on my iPhone 3GS. The other two require information I don't understand, such as Incomi… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x