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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23538
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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i cant access my hotmail account think my password has exp

Customer Question

i cant access my hotmail account think my password XXXXX expired
Submitted: 8 years ago.
Category: Computer
Expert:  Andy replied 8 years ago.
Hi

I am very sorry that you have lost access to your account.

First please try this password XXXXX tool : LINK

If that doesnt get you back the password, then only Microsoft can retreive your account. Dont goto any other website for help.

Goto this link and follow on screen instructions there :
https://windowslivehelp.com/PasswordReset.aspx


and put as much information as you can. Hotmail keeps record of your past data. So they will verify the IP addresses etc and will email you the new password XXXXX your new email address that you will provide to them.

I have done this in past and they are pretty serious about security. Be honest in whatever information you enter in this form. And they should get back to you in a week or so.

There is no other way to contact them by phone or email.

Feel free to ask any question or concern you may have. I will be glad to help you.

 

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Andy