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vasanth
vasanth, Computer Software Engineer
Category: Computer
Satisfied Customers: 119
Experience:  B.E.
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I have a two year old I-pod, exact type unknown with no directions...I

Customer Question

I have a two year old I-pod, exact type unknown with no directions...I think its a nano. I loaded an i-tunes account but can't download the music. I plug in the device, the screen says connected, but the i-tunes menu does not seem to recognize it...my online instructions say that itunes should immediately offer to download or download (sync) automatically. How do I get the music on the Ipod??
Submitted: 8 years ago.
Category: Computer
Expert:  vasanth replied 8 years ago.

Hello there!

 

first uninstall the previously installed itunes by going to start->control panel-> add/remove programs

and then please try to install the itunes software from here

http://www.apple.com/itunes/affiliates/download/

 

thanks