Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My AOL mail box of email numbers has been hijacked. About…

Customer Question
My AOL mail box of...
My AOL mail box of email numbers has been hijacked.
About 200 of the names on my email list have received emails (supposed from me) with a lead to a medical company.
What should I do?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
6/13/2010
Tech Support Specialist: Mickey Trivett, Web Designer & Tech. Consultant replied 8 years ago
Mickey Trivett
Mickey Trivett, Web Designer & Tech. Consultant
Category: Computer
Satisfied Customers: 153
Experience: 16 Years Computer Exp. 8 Years Exp. in Web Design. Successful IT Business Owner
Verified
Chat Conversation Started
Mickey Trivett :

Hello, My name isXXXXX will be assisting you.

Mickey Trivett :

When did the happen?

Customer:

Two days ago.

Customer:

But what difference would it make "when" it happened?

Mickey Trivett :

Ok

Mickey Trivett :

Can you access your account

Mickey Trivett :

The reason I asked when was to see how recent

Customer:

Yes


 

Mickey Trivett :

In any case, one sure way to block people from accessing you account is to change you password. You can do that at http://password.aol.com/.

Mickey Trivett :

Spammers do this all the time and prey on people who do nothing about it

Customer:

IIs there any other way?

Mickey Trivett :

No

Mickey Trivett :

as far as all the emails they have gotten

Mickey Trivett :

there is no way to prevent them from emailing them again

Mickey Trivett :

I am sorry this has happened to you..

Customer:

If some hijacker were able to get my last password, why would changing my password XXXXX anything? Couldn't the person get the new one?

Mickey Trivett :

Do you currently have virus software on your PC

Customer:

Norton

Mickey Trivett :

ok is it running now

Customer:

I believe so.

Mickey Trivett :

ok

Mickey Trivett :

how hard is your password XXXXX

Mickey Trivett :

dont tell me it

Mickey Trivett :

but is it a common word

Mickey Trivett :

does it contain a captial letter numbers and a symbol

Customer:

Average...not a common word

Mickey Trivett :

you have to make it hard

Customer:

No symbol

Mickey Trivett :

make it something like this

Mickey Trivett :

$coobyDoo4me

Mickey Trivett :

the more complex the better

Customer:

I repeat my question from a few minutes ago.

Mickey Trivett :

this is how they get your password

Customer:

If someone could get my present password, why couldn't they get my new complex one?

Mickey Trivett :

they can with anything

Mickey Trivett :

its just you have to make it harder

Mickey Trivett :

the more complex

Mickey Trivett :

the longer it takes to crack

Mickey Trivett :

which they hate to wait

Mickey Trivett :

so they will not spend a massive amount of time on it

Mickey Trivett :

I will await your response. Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mickey Trivett Your Own Question
Mickey Trivett
Mickey Trivett
Mickey Trivett, Web Designer & Tech. Consultant
Category: Computer
Satisfied Customers: 153
153 Satisfied Customers
Experience: 16 Years Computer Exp. 8 Years Exp. in Web Design. Successful IT Business Owner

Mickey Trivett is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Aol Technical Support 1-855-551-9444 Aol secret word Forget
Aol Technical Support 1-***-***-****Aol secret word ForgetThe most effective method to Reset Aol Password ***** Hijacked Number 1-***-***-****The most effective method to Set up an Aol Account in mobi… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I lost my favorites list and would like to replace it with a
I lost my favorites list and would like to replace it with a similar one. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have been hacked. Sent e-mail to AOL and received a call
I have been hacked. Sent e-mail to AOL and received a call from a company called Skytechnologies or something similar. They charged me $200 and computer performance became worse ever since. I am suspi… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Earlier this evening someone in the Philippines hacked into
Earlier this evening someone in the Philippines hacked into my FB account. (I think.) I have tried to access it and I can't. I worked for years building up that account. My FB pages were great and I o… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
hi i have been dialing for help cant get anyone! my iPhone
hi i have been dialing for help can't get anyone! my iPhone is not letting me send email it keeps saying that i don't have correct password. ITS NOT TRUE I GOT IN IN… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I sent an email [email protected] about an email I received.
I sent an email [email protected] about an email I received. All of my contacts are gone from my aol mail. Did AOL delete these or did the person who hijacked my email do this? Is there a way to get ba… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I got hacked and someone is sending unauthorized EMails. I
I got hacked and someone is sending unauthorized EMails. I changed my password XXXXX have received a notice on my phone reading "AOL Unable to Sign In" since changing the password. But, more sends sin… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
someone has hijacked my e-mail and is using it to send emails
someone has hijacked my e-mail and is using it to send emails to people I know. What can be done?… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
It appears that my email address has been hijacked. Some if
It appears that my email address has been hijacked. Some if not all of my friends on my mailing list have received Viagra commercials from some Canadian company through my address. Nothing anymore gro… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I sent a short, simple message to [email protected] Please
I sent a short, simple message [email protected] Please tell me how to fix the problem. I can be reached at XXX-XXX-XXXX. I received the following message from System Administrator "Your message did n… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
people I e-mail to are getting junk e-mails, using my screen
people I e-mail to are getting junk e-mails, using my screen name when I don't even use my aol account. From what they have told me it usually about medications. I don't understand what I can do, Did … read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
My email account has been sending messages to all of the people
My email account has been sending messages to all of the people in my contact list. This has happened 3 times now and my only notification is when I receive delivery failure messages or responses from… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I cannot seem to get the settings right to send & receive emails
I cannot seem to get the settings right to send & receive emails on my aol account using Microsoft Outlook. Receiving is not too bad but I cannot send at all. This has only happened since I bought a n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
hello, I am getting a lot of spam emails. many are even going
hello, I am getting a lot of spam emails. many are even going over to my secure e-mail account with aol. Why is this happening? sometimes I get as many as 200-300 emails in one day with many repeats o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My e-mail contact list has been hijacked by a Canadian drug
My e-mail contact list has been hijacked by a Canadian drug company. All my contacts are receiving e-mail in my name from the company. This is the second trime this has happened. I didn't report it th… read more
online_help
online_help
Master's Degree
806 satisfied customers
I received an e-mail from AOL Support stating my account info
I received an e-mail from AOL Support stating my account info was out of date. The e-mail asked for my SS No., Bank ID, PIN, password, screen name, etc. This seemed unusual and suspicious. I called yo… read more
Josh H
Josh H
IT Systems Engineer II
Bachelor\u0027s Degree
163 satisfied customers
This is an AOL mail Question. I use the free aol option in
This is an AOL mail Question. I use the free aol option in that no internet access via aol. I use aol for my primary email address. I think my email address has been Hijacked. I constantly get return … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I didnt realize that AOL automatically deletes unread email
I didn't realize that AOL automatically deletes unread email from the inbox at 30 days. I recently retired and sent several hundred saved emails from my company inbox to my aol email. I haven't had ti… read more
LeGin
LeGin
Unit Manager
Bachelor\u0027s Degree
13 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x