Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a wireless keyboard and mouse that I just got and have…

Customer Question
I have a wireless keyboard...
I have a wireless keyboard and mouse that I just got and have no instruction with it is there somewhere I can go to get instruction?
the keyboard model# XXXXX and the mouse is 1007.
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
6/12/2010
Tech Support Specialist: joytinu, Computer Support Specialist replied 8 years ago
joytinu
joytinu, Computer Support Specialist
Category: Computer
Satisfied Customers: 297
Experience: B.E.
Verified
hi

please select the product here and there you will see a link for the manuals and drivers.
get the drivers and install them.

after that just connect and restart your computer.

http://www.microsoft.com/hardware/mouseandkeyboard/default.

Ask Your Own Computer Question
Customer reply replied 8 years ago
I am sorry when I go there I can not find my keyboard and mouse combination.
Tech Support Specialist: joytinu, Computer Support Specialist replied 8 years ago
sorry.
go here

http://www.microsoft.com/hardware/mouseandkeyboard/default.mspx

and you will have to find those two separately.
keyboard in keyboard section
and mouse in mouse section
Ask Your Own Computer Question
Customer reply replied 8 years ago
It won't let me search for my specific keyboard
Customer reply replied 8 years ago
it won't let me search for my keyboard by model number unless I am not going into the right area but I followed your link.
Customer reply replied 8 years ago
If you can not help me just say so !!!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask joytinu Your Own Question
joytinu
joytinu
joytinu, Computer Support Specialist
Category: Computer
Satisfied Customers: 297
297 Satisfied Customers
Experience: B.E.

joytinu is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My external mouse and keyboard stopped working. I tried
My external mouse and keyboard stopped working. I tried these on another computer and no problem. I tries another set on this computer and same problem, not working. Dell Inspiron 15 5000 series … read more
Cody
Cody
Computer Science
2,422 satisfied customers
I have a dell desktop with wireless eyboard and mouse and
I have a dell desktop with wireless eyboard and mouse and the mouse stop working it gets stuck at every move, any ideas?? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My Lenovo ideacentre keyboard & mouse quit working
My Lenovo ideacentre keyboard & mouse quit working yesterday. I have replaced the batteries with new ones several times (yes, I put them in correctly) and they still will not work. These units were ju… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My wireless mouse died. I have several new mice but I cant
My wireless mouse died. I have several new mice but I can't get the computer to recognize any. Without a mouse it just freezes with the pointer in the center of the screen. Help Now the old mouse is w… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have an acer all in one - plugged in my camera to download
I have an acer all in one - plugged in my camera to download pictures and got an error message - not mouse and keyboard (wireless) won't work - I have plugged in a keyboard and mouse with cord no prob… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I have the Media desktop wireless keyboard 1000 for PC by Microsoft
I have the Media desktop wireless keyboard 1000 for PC by Microsoft with optical mouse. My cursor is frozen. I have lost the instruction sheet and cant decipher the pictorial instructions on the mouse… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
I just bought a Gateway DX4320-39 and it came with an Acer
I just bought a Gateway DX4320-39 and it came with an Acer KG-0973 keboard and an Acer wireless mouse. There are no instructions on how to hook the kb and mouse to the computer. I can't figure out how… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
Ive had my Gateway desktop computer unplugged and apart for
I've had my Gateway desktop computer unplugged and apart for almost 2 months now (got a whole new system). Just set it up again to transfer some files, but my wireless keyboard & mouse don't seem to w… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Just bought a replacement wireless mouse-Logitech LX6 the old
Just bought a replacement wireless mouse-Logitech LX6 the old stopped working-and connected it to our computer.The new mouse is working but our wireless Logitech S520 keyboard is not working. While wr… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
After udating my computer with McAfee update on my Windows
After udating my computer with McAfee update on my Windows 7 operating system, I cannot use the wireless keyboard or mouse. And, it appears the Dell is dead. Help?… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
I am hooking up a new HP Pavillion P 6380t and I have the wireless
I am hooking up a new HP Pavillion P 6380t and I have the wireless keyboard and mouse. The keyboard has model # XXXXX and the mouse has model # XXXXX and there is an antenna looking thins that must tr… read more
Ben M
Ben M
Associate Degree
322 satisfied customers
conflict with dell wireless mouse and xbox 360 wireless controller
conflict with dell wireless mouse and xbox 360 wireless controller. mouse cursor freezes after installing 360 wireless controller. windows vista on dell xps 710.Need to disconnect controller usb and r… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am very computer illiterate ( I just bought a new computer,
I am very computer illiterate:( I just bought a new computer, and hooked it up by matching the wires from my old one. Pretty much winging it. I got my new one working, but forgot that I need my old on… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I bought an Acer Aspire Z5610 just before Xmas. I had problems
I bought an Acer Aspire Z5610 just before Xmas. I had problems with the wireless keyboard but finally got it working. The wireless mouse has been working perfectly from day 1. The keyboard has stopped… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
I just purchased a Logitech wireless keyboard and mouse for
I just purchased a Logitech wireless keyboard and mouse for my desktop and I'm not able to get it to work. Just to let you know I spoke with a tech at Logitech and he had me try it on my HP laptop (wh… read more
Brett LaBare
Brett LaBare
Senior Systems Analyst
High School or GED
7 satisfied customers
I purchased a wireless keyboard and mouse and tried to install
I purchased a wireless keyboard and mouse and tried to install in on my HP compter with Vista. It messed up the computer so I removed it. I would like to install it on a pc using XP but can not find t… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I have a wireless HP Keyboard and mouse along with the little
I have a wireless HP Keyboard and mouse along with the little black box that connects them to my HP laptop. My problem is....they are both out. I cannot find the instructions, and I have replaced the … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Hello! I purchased a Cordless Desktop set - I sucesssfully
Hello! I purchased a Cordless Desktop set - I sucesssfully installed the drivers and synced the keyboard but am having difficulty syncing the mouse… read more
Cabletech
Cabletech
High School or GED
144 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x