Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I created a family tree 16 years ago; I dont recall what progam…

Customer Question
I created a family tree...
I created a family tree 16 years ago; I don't recall what progam I used. The file is a word document under the file name Snead. How can I open it in a format that I can read?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
6/12/2010
Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Welcome to JustAnswer.com

My name isXXXXX am one of the experts who will assist you today!

could you right click the file.. then click properties..

then tell me what it says on the general page for type of file/?

Thanks.
Ask Your Own Computer Question
Customer reply replied 8 years ago
I clicked on the "Snead" file and eventually found the word properties. Properties would not respond to a right click. In the same area were the words "send to." I clicked on send to and the words fax recipient and Microsoft power point were displayed. I clicked on power point and in a few seconds the words "outline too long to read" were displayed. It may well be that I used power point to create this file, I simply don't remember. I do remeber that it became a very large file with data concerning about 1000 family members.
Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
Ok.. when you right click on the file..

I need you to then.. left click on properties..

This will open a new small page..

it should list file type here..

relay that to me.. i can tell you exactly what program you need to open it..

thanks!
Ask Your Own Computer Question
Customer reply replied 8 years ago

In the small window appears the following list:

File type "microsoft word document"

Location: C: user/Robert/Documents/Reunion

Size 458 KB

MS Dos name: Snead.doc

Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
Ok.. i assume you have tried opening it with microsoft word?

i would like you to right click the file.. and tell it to open with notepad..

a lot of times document files can open in notepad.. even though they lose a lot of formatting..

Let me know what happens..
Ask Your Own Computer Question
Customer reply replied 8 years ago
I need instructions on how to open Snead in note pad.
Tech Support Specialist: Dustin, Computer Support Specialist replied 8 years ago
Ok.. first.. right click the file.. click copy..

then..

go to your desktop background.. find and open space.. and right click .. and click paste..

then.. now that we have a copy of the file..

right click the file..

click open with..

then it shows a list of programs.. choose notepad..
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
14,270 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
25 years ago, I purchased Broderbund, FamilyTreeMaker,
25 years ago, I purchased Broderbund, FamilyTreeMaker, installed package on PC w/ windows Vista. I have now reached over 1100 relatives on this software. 3 or 4 years ago,bought a new PC w/ windows 10… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I have a broderbund family tree maker version 3.02 that I
I have a broderbund family tree maker version 3.02 that I used on my old PC with all my family history on it, but I now have a Mac os version 0 Apple, how can I get this old version to load on my appl… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm looking way to access Family Tree Maker Family Archives
I'm looking for a way to access Family Tree Maker Family Archives CDs. I have tried all of the FT Viewer versions and they don't work on either Windows 8 or 10. I don't have access to a Win XP machine… read more
Maurice
Maurice
pc and mac consultant
High School or GED
69 satisfied customers
I purchased your 2006 Family Tree Maker and have over 13,000
I purchased your 2006 Family Tree Maker and have over 13,000 members on it. I purchased your 2012 Family Tree Maker in 2013 and loaded the program into my HP Pavilion CPU which has Windows 7 Professio… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have recently created a PDF file on my Geneology Family Tree
I have recently created a PDF file on my Geneology Family Tree in order to retain the immages. I cannot open the file to make changes to the tree format or contents. What do I need inorder to update t… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I finished typing a document very recently and whe I went to
i finished typing a document very recently and whe I went to find it, it was not anywhere to be found… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I have a huge Family Tree Maker file that I cannot seem to
I have a huge Family Tree Maker file that I cannot seem to open....I think it may have something to do with the fact that it was all entered in either XP or Vista, and I have since had Windows 7 insta… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
How do I transfer Family Tree Maker 2009 on a PC to my new
How do I transfer Family Tree Maker 2009 on a PC to my new MAC. I just purchased the program Family Tree Maker for Mac and when I copy files to a CD the format read Fisher_2011-08-03.ftmb and window s… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
I previously bought Broderbund Family Tree Makers Family Archives
I previously bought Broderbund Family Tree Maker's Family Archives in individual and Super Bundles and currently cannot run them. I know that your FTM has been taken over by the Ancestry Group, but th… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I purchased a new computer and installed a version of Family
I purchased a new computer and installed a version of Family Tree, but my data was created on a version newer than the version I installed. What can I do?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I have an old Copy of Family Tree maker that will not open
I have an old Copy of Family Tree maker that will not open on my Dell computer of two years. It operates on Vista. How do I get itto work? Is there a new up to date copy of Family Tree Maker with new … read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
I have a disc with mac word document on it I need to convert
I have a disc with mac word document on it I need to convert to microsoft word for pc unfortunately the old mac that the disc was made on is no longer functional. Is there a way I can use my PC to con… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Hi, I have 2 floppy discs with valuable data saved a few years
Hi, I have 2 floppy discs with valuable data saved a few years ago using a Panasonic KX-905 Word Processor. My computer will not read the floppy discs. Is there a way to read the files saved on the fl… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
We have a new Acer AMD x4, windows 7 home prem. and are trying
We have a new Acer AMD x4, windows 7 home prem. and are trying ton import from an old PC with xp home addition. Have backup to a HP externalXXXXX will not download files. The XP has Office 2000 and Fa… read more
KShew_DBA
KShew_DBA
Multiple Certifications
110 satisfied customers
I am trying to download a backup dvd and get the following
I am trying to download a backup dvd and get the following message" you do not have sufficient rights to create a file in this directory, please contact your system administrator" I am using the same … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
When I bought a new HP computer 3 yrs ago I had a computer
When I bought a new HP computer 3 yrs ago I had a computer repairman come and set it up for me. I wanted him to move my data from the old computer to new but instead he moved my old hard drive to the … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
What can I do if my docX wont open - because it says Word
What can I do if my docX won't open? - because it says: "Word cannot open this file because it is over 32 megabytes in size" It is a manuscript for a book and I have been inserting images. It is very … read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Im working on a VERY old version of QuarkXPress (2.32 for
I'm working on a VERY old version of QuarkXPress (2.32 for Windows). Not much incentive to buy a new version since I now do mainly charity/community work (unpaid). Question: When I make a .pdf file of… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x