Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
25 years ago, I purchased Broderbund, FamilyTreeMaker,
25 years ago, I purchased Broderbund, FamilyTreeMaker, installed package on PC w/ windows Vista. I have now reached over 1100 relatives on this software. 3 or 4 years ago,bought a new PC w/ windows 10… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
920 satisfied customers
I have a broderbund family tree maker version 3.02 that I
I have a broderbund family tree maker version 3.02 that I used on my old PC with all my family history on it, but I now have a Mac os version 0 Apple, how can I get this old version to load on my appl… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm looking way to access Family Tree Maker Family Archives
I'm looking for a way to access Family Tree Maker Family Archives CDs. I have tried all of the FT Viewer versions and they don't work on either Windows 8 or 10. I don't have access to a Win XP machine… read more
Maurice
Maurice
pc and mac consultant
High School or GED
69 satisfied customers
I purchased your 2006 Family Tree Maker and have over 13,000
I purchased your 2006 Family Tree Maker and have over 13,000 members on it. I purchased your 2012 Family Tree Maker in 2013 and loaded the program into my HP Pavilion CPU which has Windows 7 Professio… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,072 satisfied customers
I have recently created a PDF file on my Geneology Family Tree
I have recently created a PDF file on my Geneology Family Tree in order to retain the immages. I cannot open the file to make changes to the tree format or contents. What do I need inorder to update t… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I finished typing a document very recently and whe I went to
i finished typing a document very recently and whe I went to find it, it was not anywhere to be found… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
I have a huge Family Tree Maker file that I cannot seem to
I have a huge Family Tree Maker file that I cannot seem to open....I think it may have something to do with the fact that it was all entered in either XP or Vista, and I have since had Windows 7 insta… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
How do I transfer Family Tree Maker 2009 on a PC to my new
How do I transfer Family Tree Maker 2009 on a PC to my new MAC. I just purchased the program Family Tree Maker for Mac and when I copy files to a CD the format read Fisher_2011-08-03.ftmb and window s… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
I previously bought Broderbund Family Tree Makers Family Archives
I previously bought Broderbund Family Tree Maker's Family Archives in individual and Super Bundles and currently cannot run them. I know that your FTM has been taken over by the Ancestry Group, but th… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I purchased a new computer and installed a version of Family
I purchased a new computer and installed a version of Family Tree, but my data was created on a version newer than the version I installed. What can I do?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
I have an old Copy of Family Tree maker that will not open
I have an old Copy of Family Tree maker that will not open on my Dell computer of two years. It operates on Vista. How do I get itto work? Is there a new up to date copy of Family Tree Maker with new … read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
I have a disc with mac word document on it I need to convert
I have a disc with mac word document on it I need to convert to microsoft word for pc unfortunately the old mac that the disc was made on is no longer functional. Is there a way I can use my PC to con… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Hi, I have 2 floppy discs with valuable data saved a few years
Hi, I have 2 floppy discs with valuable data saved a few years ago using a Panasonic KX-905 Word Processor. My computer will not read the floppy discs. Is there a way to read the files saved on the fl… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
We have a new Acer AMD x4, windows 7 home prem. and are trying
We have a new Acer AMD x4, windows 7 home prem. and are trying ton import from an old PC with xp home addition. Have backup to a HP externalXXXXX will not download files. The XP has Office 2000 and Fa… read more
KShew_DBA
KShew_DBA
Multiple Certifications
110 satisfied customers
I am trying to download a backup dvd and get the following
I am trying to download a backup dvd and get the following message" you do not have sufficient rights to create a file in this directory, please contact your system administrator" I am using the same … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
When I bought a new HP computer 3 yrs ago I had a computer
When I bought a new HP computer 3 yrs ago I had a computer repairman come and set it up for me. I wanted him to move my data from the old computer to new but instead he moved my old hard drive to the … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
What can I do if my docX wont open - because it says Word
What can I do if my docX won't open? - because it says: "Word cannot open this file because it is over 32 megabytes in size" It is a manuscript for a book and I have been inserting images. It is very … read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Im working on a VERY old version of QuarkXPress (2.32 for
I'm working on a VERY old version of QuarkXPress (2.32 for Windows). Not much incentive to buy a new version since I now do mainly charity/community work (unpaid). Question: When I make a .pdf file of… read more
David L
David L
Bachelor's Degree
5,445 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x