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i just bought another year of protection from mcafee and im…

Customer Question
i just bought another year...
i just bought another year of protection from mcafee and i'm suppose uninstall and install and i don't know how to do it. i'm computer illiterate.
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/12/2010
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8,481
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
Verified

hello sir,

please go to your control panel >> programs section.

(if you dont know how to go there, please let me know)

 

in the programs list, you will see your MCAFEE program.

just select it, and uninstall (remove)

 

after uninstallation, you can re-install your mcafee.

 

if something goes wrong, please let me know. i will be here.

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Customer reply replied 8 years ago
i went to my control panel and mcafee is not on it
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

currently do you have mcafee installed on your computer?

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Customer reply replied 8 years ago
yes
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hi,

can you click on this link

http://tinyurl.com/mzk9z

 

and run.

 

it is mcafee removal tool. it will remove your mcafee from your computer fully.

 

after removing, please let me know.

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Customer reply replied 8 years ago
i have an icon for mcafee and it said that everything was protected and ok do i need to do anything more?
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

can you check the expire date of your subscription?

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Customer reply replied 8 years ago

What do you think in answer to my last question

Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

can you tell me the expire date of your subscription?



Edited by XXXXX XXXXXnell on 6/12/2010 at 8:01 PM EST
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