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I have a Dell Inspiron Vista. It will not send print to the…

Customer Question
I have a Dell Inspiron...
I have a Dell Inspiron Vista. It will not send print to the HP printer. The printer works as I have done tests to check that out. But something is blocking the signal from computer to Printer. I have tried everything! Please help! Thanks, XXXXX XXXXX
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/12/2010
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Sibu
Sibu, Support Specialist
Category: Computer
Satisfied Customers: 2,405
Experience: BTech(IT)
Verified
Hello,

Thanks for using JustAnswer

Can you print test page ?


Regards

Sibu
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Customer reply replied 8 years ago
yes, I was able to print test page and do alignment, etc. Just nothing will go from computer to printer
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Goto control panel>>Printers

then right click the printer and make it as default printer
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Customer reply replied 8 years ago
did not make any difference. Printer still does not print. I have to leave for close to an our, but I will be back!!!
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
OKay
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Customer reply replied 8 years ago
Okay, Sorry about that. Printer still does not print
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
May I know the printer model ?
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Customer reply replied 8 years ago
HP c4200
Tech Support Specialist: Sibu, Support Specialist replied 8 years ago
Goto Start
control panel>>Program Features

and uninstall hp software

then click the below link and download latest software and install

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3192751&prodNameId=3619473&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=mp-49256-3

then reboot and try to print again
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