Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have been trying to reach you and figured this way. My…

Customer Question
I have been trying to...
I have been trying to reach you and figured this way.

My mouse is still erratic. I thought it was better but it is not.
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
6/12/2010
Tech Support Specialist: Aziz, Computer Operator replied 8 years ago
Aziz
Aziz, Computer Operator
Category: Computer
Satisfied Customers: 185
Experience: 5 years of experience in this field
Verified

Are you using the optical mouse or it is ball mouse

 

Thanks

 

 

Ask Your Own Computer Question
Customer reply replied 8 years ago

Neither.

It is a synaptic mouse/laptop.

Tech Support Specialist: Aziz, Computer Operator replied 8 years ago

Most laptop touchpad drivers are provided by Synaptics. You can normally go into your Mouse Properties under Control Panel to adjust the x & y calibration. This appears to beout of adjustment.

 

Synaptics and is also listed in the program list under Add/Remove Programs in your Control Panel. Remove the driver software and then reinstall it. Also, you might want to remove the device entirely from the Device Manager under System Properties. Also accessible from the Control Panel.

 

Thanks

Ask Your Own Computer Question
Customer reply replied 8 years ago
But how would I reinstalll it? I don't have software/disk for it.
Tech Support Specialist: Aziz, Computer Operator replied 8 years ago

The brand and model of laptop that you are using go to their offcial site and download the drivers to re-install it

 

Thanks

 

 

 

 



Edited by Aziz on 6/12/2010 at 8:28 AM EST
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aziz Your Own Question
Aziz
Aziz
Aziz, Computer Operator
Category: Computer
Satisfied Customers: 185
185 Satisfied Customers
Experience: 5 years of experience in this field

Aziz is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am using Windows 7 Ultimate. I have a Logitech Mx 1000 Laser
I am using Windows 7 Ultimate. I have a Logitech Mx 1000 Laser Mouse and have installed the latest SetPoint software. I recently noticed that when I drag my mouse horizontally across my screen, the po… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
Im getting an anomaly associated with a "print command."
I'm getting an anomaly associated with a "print command." My computer functions fine up to and through that point. But after the printing process is over, some unknown something continues to hog my CP… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
trying system restore because current mouse pointer curser
trying system restore because current mouse pointer curser moving in erratic fashion. when I do system restore it says no restore points exist. if I set new restore point for today, problem not correc… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Hi.. My belkin mouse & keyboard switch had been working fine
Hi.. My belkin mouse & keyboard switch had been working fine for years until yesterday when I used both of my USB switches (on one PC). Since then, my mouse moves erratically when I used it on both PC… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a Logitech Keyboard & Laser Mouse I bought with my Dell
I have a Logitech Keyboard & Laser Mouse I bought with my Dell computer & have run into a problem with the mouse erratically moving/or not moving. I have replaced the batteries in both mouse & keyboar… read more
Terry
Terry
Retired
High School or GED
105 satisfied customers
I have a Gateway desktop model DX4200-09. Recently I changed
I have a Gateway desktop model DX4200-09. Recently I changed to a wireless microsoft mouse because the mouse was running strange. Now my mouse sometimes does not work and works streange even when I sw… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
At times the pointer on my screen will fluctuate erratically
At times the pointer on my screen will fluctuate erratically when I am using my HP wireless mouse. Is it possible to prevent or eliminate this periodic annoying erratic behavior and could you pinpoint… read more
Aastan
Aastan
Business Owner
Bachelor's Degree
114 satisfied customers
I have a Logitech revolution wireless Mouse and it has been
I have a Logitech revolution wireless Mouse and it has been acting very erractic. It is real sensitive and acts very unprectible in a game I play. Is there a way how to control the action of the mouse… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
The cursor on my computer wanders whenever I attempt and email,
The cursor on my computer wanders whenever I attempt and email, word processing application or even when I attempt to enter data into blocked entry forms. It jumps around and not stay in one place. Wh… read more
Cris
Cris
62 satisfied customers
I have an Ativa optical corded mouse that I have had for over
I have an Ativa optical corded mouse that I have had for over a year, and for the past few months the mouse will freeze and refuse to move or jump around the screen wildly and erratically. I have a ga… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
My touchpad on the Toshiba Tecra 2 is working, but rather erratically
My touchpad on the Toshiba Tecra 2 is working, but rather erratically - sometimes it requires more pressure, sometimes it wobbles, or delays. Any ideas? Thanks… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Over the last week, my mouse and keyboard have started to behave
Over the last week, my mouse and keyboard have started to behave erratically, but only when I am online. Sometime single letter will repeat umpteen times or sometimes there is a long delay before I ca… read more
Dave G
Dave G
ONC
48 satisfied customers
I have a problem in that when typing in eitner word or in my
I have a problem in that when typing in eitner word or in my email the cursor jumps and I end up typing in the middle of a previous paragraph. It seems to happen more often when I start with a capital… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
I had erratic cursor problems which I was unable to solve.
I had erratic cursor problems which I was unable to solve. I had to be abroad for two months, and now I have returned the problem is so bad I am having to write this on my laptop.. Please [email protected]… read more
Here2HelpYou
Here2HelpYou
Server Administrator / System Engineer
Associate Degree
14 satisfied customers
I have a dell latitude D620. The mouse is very erratic. I
I have a dell latitude D620. The mouse is very erratic. I bought a wireless mouse with usb port and that also acts erratic. What do we need to Do??… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a systemax computer ( recently purchased in the last
I have a systemax computer ( recently purchased in the last 90 days) from the beginning using a microsoft mouse, the pointer is erratic. It moves anywhere at any time. I am using XP Pro...… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
How can I get a set of instructions for my MX700 optical mouse
How can I get a set of instructions for my MX700 optical mouse with cradle? It has been erratic lately, with lots of red lights, but seems OK today with all green lights.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Erratic mouse (touchpad) pointer behavior problem Toshiba ...
Erratic mouse (touchpad) pointer behavior problem: Toshiba Satellite 1135-S155 runs WIN XP Home w/SP3 installed. Pointer jumps around, inserting words and phrases into previously typed text, and often… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x