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I Cannot remember the password for my laptop upstairs and there…

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I Cannot remember the password...
I Cannot remember the password XXXXX my laptop upstairs and there for without it I cannot get on line. Joe
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/11/2010
Tech Support Specialist: James, Sr. Computer Support Expert replied 8 years ago
James
James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15,908
Experience: 20 years of experience building, fixing and servicing PCs and operating systems.
Verified
Hi Joe,
Are you looking for the password XXXXX your wireless network?
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Customer reply replied 8 years ago
I have two computers. The HP downstairs I have no problem with. The MSI upstairs I am having the problem of getting on line because it asks for the old password XXXXX I have completely forgotten it.
Tech Support Specialist: James, Sr. Computer Support Expert replied 8 years ago
Download and open THIS key finder on the HP downstairs.
Then double click the file: WirelessKeyView.exe

It will show you the network key.

J.

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Customer reply replied 8 years ago
It Did Not Work
Tech Support Specialist: James, Sr. Computer Support Expert replied 8 years ago

We can try a different way - what is the make and model of the router?
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Customer reply replied 8 years ago
You gave me a password XXXXX and it did not help to get me on line
Customer reply replied 8 years ago
I have not gotten on line with the password XXXXX gave me.
Customer reply replied 8 years ago
As we have not come to a resolve. Please return my 18 dollars, unless you can fix this now. Joe
Customer reply replied 8 years ago
Please close and return the money. You did not fix the problem.
Tech Support Specialist: James, Sr. Computer Support Expert replied 8 years ago
You can click the help icon to request a refund.
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Tech Support Specialist: Nick, Consultant replied 8 years ago
Nick
Nick, Consultant
Category: Computer
Satisfied Customers: 99
Experience: CCIE MCSE MCNE 35+ Years Experience on Computer and Networks
Verified
Thank you for asking your question on JustAnswer My name is XXXXX XXXXX other Experts and I are working on your answer.
May I suggest if your operating system is XP or Vista try holding down the "ctrl alt delete" buttons once or twice to get to the "old style" windows log in page. Then for the username typer in "administrator" ( without the quotes) and do not enter any password.

Please let me know if this helps
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