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I tried installing HP ImageZone disc on my Toshiba with Windows…

Customer Question
I tried installing HP ImageZone...
I tried installing HP ImageZone disc on my Toshiba with Windows Home Premium 7 program. I received this message "HP Imagezone is incompatible with this version of windows. For more information call H P"
OK, Now what do I do?
Myra [email protected]
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/11/2010
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8,481
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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hi,

what is the model of your hp printer?

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Customer reply replied 8 years ago
PSAF3U-ONROOV
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

it is the model of the toshiba laptop.

 

do you have an hp product?

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Customer reply replied 8 years ago
Yes Laptop Satellite A20555804
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

why would you like to install the hp imagezone?

what would you like to do with it?

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Customer reply replied 8 years ago
I want to move my pictures from my camera HP Photosmart M417 to the computer. I want to be able to e mail, file, etc.
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

thank you.

 

HP Photosmart M417.

 

can you please RIGHT CLICK on the installer program you are trying to install. and select PROPERTIES...

 

go to COMPATIBILITY tab. you will see a dropdown menu. please select VISTA from the dropdown menu. and press ok

 

now, right click on the installer again, and select RUN AS ADMINISTRATOR.

 

it should install now. if not, please let me know.

 

 

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Customer reply replied 8 years ago
This will take me a little time. I will try it and get back to you.
Tech Support Specialist: Jerry Hannell, Computer Support Specialist replied 8 years ago

hello sir,

ok, i will be here.

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