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Hi I have 2 magic jack numbers for the past year which

Customer Question
Hi: I have 2 magic jack...
Hi:

I have 2 magic jack numbers for the past year which have served me very well, now that I have to renew - I'm having a world of problems One number is XXXXX and XXX-XXX-XXXX. these were both updated 2 days ago - the first number for 1 year and the 2nd number for five years - Now they are both not working
Submitted: 8 years ago.Category: Computer
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Answered in 7 minutes by:
6/11/2010
Tech Support Specialist: David L, Systems Engineer replied 8 years ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,938
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified
Hello,


Welcome to Just Answer! My name is XXXXX XXXXX I will be assisting you.

Next please click on the link below and login to your account. There you will find the link to renew each number:

click here

A screen will appear and offer a 5yr plan or click go to my.magicjack.com and at the bottom of the ad click the Extend my License link and it will offer a 5 year or 1 year plan then once you click that link, choose which plan, and then will be redirected to a page where you can enter your credit card number to complete the purchase.
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Customer reply replied 8 years ago
I went throught this process two days ago and that was when the problem started. I need for my phone numbers to work for me now that I have paid for the renewal if not I will have to call the credit card company and cancel the charges
Tech Support Specialist: David L, Systems Engineer replied 8 years ago
Ok then next click the link below and you will be connected to a live person at Magic Jack that can make the necessary changes to resolve the issue:

click here

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