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I had an account at [email protected] It was his computer. He…

Customer Question
I had an account [email protected]
I had an account [email protected] It was his computer. He passed away. I have anew computer at my home and all you want me to do is start a new page. i want my old page back. I may have forgotten my password. Help
Submitted: 8 years ago.Category: Computer
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Answered in 1 minute by:
6/11/2010
Tech Support Specialist: Richard, Computer Specialist replied 8 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there, and welcome to JustAnswer

 

Can you please tell me which service you are referng to? eg: yahoo, hotmail?

 

What would you like as an end result?

 

Sorry but i need as much information as possible to best assist you.

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Tech Support Specialist: Richard, Computer Specialist replied 8 years ago

From Customer:-

 

He had outlook - I have internet explorer. I want my facebook transfered here to my computer. I can't get into his place and the computer is down. I did punch in his address and got my picture - It just said my password XXXXX wrong and wants a new page where I will have nothing.I want my page (facebook) on my computer.Please notify me tomorrow morning at 8:00 CST - ok? Mary Samuelson

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Tech Support Specialist: Richard, Computer Specialist replied 8 years ago

Thanks Mary.

 

you can load the facebook page from any computer, it does not belong to a particular computer

 

You will though need his login credentials (email address and password) to do this.

 

If you dont have this, he may have enabled automatic login on his computer. If so, you need to access his computer, and start facebook. Change the password XXXXX something you will remember then you can log in from anywhere.

 

Please let me know if you still require additional information

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Tech Support Specialist: Richard, Computer Specialist replied 8 years ago
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Customer reply replied 8 years ago

I have to reply to you at 8:00 tomorrow morning or sometime tomorrow. Give me your email please. I need to get over there and get in and change password. I have to work 12 hours today. Do you work on Sat?

 

I need your email sent to mine - [email protected]

Tech Support Specialist: Richard, Computer Specialist replied 8 years ago

Sorry but we cant provide personal data.

 

Press CTRL+D

 

This page is now in your favourites and if the instructions I provided you do not work, then you can come here and we can resume

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Tech Support Specialist: Richard, Computer Specialist replied 8 years ago

Hi Mary,

 

Can you reply to this please, we can then continue to resolve your problem.

 

You other questions have been closed.

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