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Greetings Ive lost the audio on my computer and I have

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Greetings: I've lost the audio on...
Greetings:

I've lost the audio on my computer and I have a service agreement.
Submitted: 8 years ago.Category: Computer
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Answered in 2 minutes by:
6/11/2010
Tech Support Specialist: LeGin, Computer Hardware Engineer replied 8 years ago
LeGin
LeGin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 755
Experience: BSc (Computer Science)
Verified
Hello,

What is the make and model no# XXXXX the computer?
Also let me know the version of windows.

Thanks
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Customer reply replied 8 years ago

Windows 7

 

hd pavalion d4995t

Tech Support Specialist: LeGin, Computer Hardware Engineer replied 8 years ago
Did you computer come with Win 7 or you have installed, because it seem driver issue.

This is the link to the driver download page.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3629254&

And it doesnt list Win 7 driver for this computer.

Thanks
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Customer reply replied 8 years ago
didn't have driver issues long after win 7 was installed. Please cancel assistance
Tech Support Specialist: LeGin, Computer Hardware Engineer replied 8 years ago
Hope this works. Try Fix It of the below link.


http://windows.microsoft.com/en-us/windows-vista/Tips-for-fixing-common-sound-problems


Let me know if that fixs

Thanks
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Customer reply replied 8 years ago

I have an agreement with HP for service contract.

Thanks anyway

Tech Support Specialist: LeGin, Computer Hardware Engineer replied 8 years ago
Let me know if you need assistance.
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Customer reply replied 8 years ago

No thank you. I have a support agreement with HP and they solved my problem.

 

Thanks

Davvid

Tech Support Specialist: LeGin, Computer Hardware Engineer replied 8 years ago
ok.
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