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I am able to receive e-mails but unable to reply. Also, am…

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I am able to receive...
I am able to receive e-mails but unable to reply.
Also, am not able to retreive my contacts.
[email protected]
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/10/2010
Tech Support Specialist: tbwhite2040, Computer Support Specialist replied 8 years ago
tbwhite2040
tbwhite2040, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,002
Experience: 8 years Computer Support Specialist County School System, 3+ years Networking Specialist
Verified

Hello,

 

What email program are you using for your emails?

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Customer reply replied 8 years ago

 

 

I am using AOL on Internet Explorer.

Tech Support Specialist: tbwhite2040, Computer Support Specialist replied 8 years ago

These are the settings in AOL to configure your email to send and receive. Make sure the Incoming and Outgoing Servers have the settings below.

 

    AOL Incoming Mail Server (IMAP) - imap.aol.com (port 143)
    AOL Outgoing Mail Server - smtp.aol.com or use your local ISP SMTP mail server
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Customer reply replied 8 years ago
Do not know how to do that.
Tech Support Specialist: tbwhite2040, Computer Support Specialist replied 8 years ago
Are you using the any particular program to open your AOL emails up?
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Customer reply replied 8 years ago

Do not know how to do what you suggest.

[email protected]

Tech Support Specialist: tbwhite2040, Computer Support Specialist replied 8 years ago

I will give you a link that will show you how to do it, since I do not know what program you use to open your AOL email account with.

 

http://about.aol.com/faq/openmailaccess

 

Just choose which one applies to you and follow the instructions. If you have any problem, let me know.

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Customer reply replied 8 years ago

Sorry, guess I'm not too computer savvy and cannot seem to connect as you advise.

 

Please do not charge me as I'm not able to complete the instructions.

 

[email protected]

 

Tech Support Specialist: tbwhite2040, Computer Support Specialist replied 8 years ago
What part are you having problems with?
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