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Outlook is unable to connect to outgoing SMTP server Error…

Customer Question
Outlook is unable to connect...
Outlook is unable to connect to outgoing SMTP server

Error messages:
0x80042108
0x80042109
Submitted: 8 years ago.Category: Computer
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Answered in 5 minutes by:
6/10/2010
Tech Support Specialist: Mickey Trivett, Web Designer & Tech. Consultant replied 8 years ago
Mickey Trivett
Mickey Trivett, Web Designer & Tech. Consultant
Category: Computer
Satisfied Customers: 153
Experience: 16 Years Computer Exp. 8 Years Exp. in Web Design. Successful IT Business Owner
Verified
Chat Conversation Started
Mickey Trivett :

Hello, and welcome to Just Answer..

My name is XXXXX XXXXX I am one of the experts who will be assisting you today!


 

Customer:

ok

Mickey Trivett :

What virus software is installed on your pc?

Customer:

AVG Free 8.5

Mickey Trivett :

OK one sec...

Mickey Trivett :

What email account are you connecting to

Mickey Trivett :

Yahoo Gmail

Mickey Trivett :

or Other

Customer:

yahoo

Mickey Trivett :

is it Yahoo Plus

Customer:

no

Mickey Trivett :

ok one sec...

Customer:

worked fine 2 days ago

Mickey Trivett :

when was the last time it worked...

Mickey Trivett :

ok

Mickey Trivett :

you read my mind

Mickey Trivett :

please do this

Mickey Trivett :

Restart your cable modem after, Unplug your router , After cable modem is restarted, plug router in and then try to see if Outlook works... I will await your response

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Mickey Trivett
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Satisfied Customers: 153
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