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Suddenly my computer stopped allowing me to burn a disc. I…

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Suddenly my computer stopped allowing...
Suddenly my computer stopped allowing me to burn a disc. I get a screen that tells me I cannot burn disc but I can keep the material in my computer.. I use a Memorex cd-r disc.
Submitted: 8 years ago.Category: Computer
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Answered in 12 minutes by:
6/10/2010
Tech Support Specialist: Richard, Computer Specialist replied 8 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there, and welcome to JustAnswer

 

Can you please tell me the Program you are using to burn disks.

 

Also the version of windows please

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Customer reply replied 8 years ago
I do not know what the name of the Program is. I have a Dell computer that is about 2 years old. I use XP.
Tech Support Specialist: Richard, Computer Specialist replied 8 years ago

ok, please download finalburner free from the below link and try to burn with that

 

Click Me

 

Let me know if you still get the problem please.

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Customer reply replied 8 years ago

Sorry it took so long rto reply.

 

I'm also sorry your suggestion did not work. Perhaps you can come up with another suggestion. It is now 9:52 PM and I am heading for bed. I will check my computer tomorrow around noon. Perhaps we'll get lucky.\

 

 

Good luck for both of us.

Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,248
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified
Hi,

Please click here to try the automatic fix from Microsoft website, then click on the Run now box. If that does not work, then please click here and scroll down to the Windows XP section and try the manual methods. Then please try burning with ImgBurn , or Nero 9 Lite , or CDBurnerXP.

Thanks,
-Viet
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