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hi, i just bought a new hp and cant connect to the internet,

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please help....
hi, i just bought a new hp and cant connect to the internet, please help.
Submitted: 8 years ago.Category: Computer
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Answered in 2 minutes by:
6/10/2010
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Joseph
Joseph, Computer Software Engineer
Category: Computer
Satisfied Customers: 1,054
Experience: Certification in SAP and more than 3 years of experience in Software engineering.
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Which operating system do you have on that computer ?
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Customer reply replied 8 years ago
AMD Turion™ II dual-core mobile processor M520
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Not that. Are you using Xp or Vista or Windows 7 ?
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Customer reply replied 8 years ago
window 7
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago

http://forevergeeks.com/how-to-connect-to-a-wireless-access-point-in-windows-7

Please try the above link and try the steps in it to connect to the wireless modem.


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Customer reply replied 8 years ago
i know how to get to the access point and i see my wireless network, but windows is unable to connect to it
Tech Support Specialist: Joseph, Computer Software Engineer replied 8 years ago
Verify each Windows computer on the network is running Windows XP Service Pack 1 (SP1) or greater.

Check whether you have any WPA Wireless security enabled on the router.

http://www.askdavetaylor.com/how_do_i_set_up_a_wireless_wifi_access_point_for_my_sony_psp.html
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