Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Someone is using my email address to send massive numbers of…

Customer Question
Someone is using my email...
Someone is using my email address to send massive numbers of sales solicitations for one thing or another. I'm am not very computer savvay but I would guess it's time for me to change my email addres. How do I do that? Thanks for your help.
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
6/10/2010
Tech Support Specialist: joytinu, Computer Support Specialist replied 8 years ago
joytinu
joytinu, Computer Support Specialist
Category: Computer
Satisfied Customers: 297
Experience: B.E.
Verified
Hi

Thanks for your question.
You dont need to change your address, you can just change the password.

http://ask-leo.com/how_do_i_change_my_msn_hotmail_password.html

also run a virus scan on your computer.
if you want a new email account, you can go here to create one.

www.gmail.com

click on SIGNUP .I prefer gmail over hotmail or MSN
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask joytinu Your Own Question
joytinu
joytinu
joytinu, Computer Support Specialist
Category: Computer
Satisfied Customers: 297
297 Satisfied Customers
Experience: B.E.

joytinu is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Im not sure if you can help me, but I have a very stressful
Im not sure if you can help me, but I have a very stressful situation with my***@******.*** account. They have blocked me because they felt someone else was using it. Family have been visiting in our … read more
Cabletech
Cabletech
High School or GED
144 satisfied customers
I have a fillable pdf form that I want salespeople in the
I have a fillable pdf form that I want salespeople in the field to have on their desktop where they can access it to file a sales call report online with a single click on a submit button. If I distri… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Facebook - forgot password - will not send email - email
Facebook - forgot password ***** will not send email - email fine - suspect account hacked. How can I delete it?… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I was formerly an ATT internet service customer with an
I was formerly an ATT internet service customer with an internet address "*****@******.***". Someone hacked into my desktop computer and started sending messages from that address to people whose e-ma… read more
The A+ PCTech
The A+ PCTech
Ticket To Work Program
Vocational, Technical or Trade Scho
385 satisfied customers
AOL contacted us and indicated suspicious activity on our email.
AOL contacted us and indicated suspicious activity on our email. We changed the password XXXXX aol instriction. Friends are still receiving emails purpotedly from us how can we tell them not to open. … read more
Cris
Cris
62 satisfied customers
How do I fix / report that my AOL e-mail address has been hacked
How do I fix / report that my AOL e-mail address has been hacked sending unsolicited ads to all my contacts? I have changed my password. How do I make sure my contacts don't keep getting spammed from … read more
Matthew J
Matthew J
Freelance Consultant
Associate Degree
499 satisfied customers
In the past week I have received comments fom some of the
In the past week I have received comments fom some of the people on my email list that they are receiving emails of sexual nature from my email addrss. It appears that someone is using my email addres… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have a windows live email acct. They had blocked me from
I have a windows live email acct. They had blocked me from it and I finally have it back. Last week, twice when I was on my 2nd or 3rd email, they said they put it in drafts and I would have to re-att… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
My father in law has a hotmail account that has been hijacked
My father in law has a hotmail account that has been hijacked and is sending out bogus email to everyone in his address book and changing his homepage when he logs in to something other then his usual… read more
Eric
Eric
Bachelor\u0027s Degree
217 satisfied customers
someone is using my email address without my permission. Can
someone is using my email address without my permission. Can you look at a specific email and tell me what city the computer was in that it was sent from. This has totally screwed up my account...all … read more
Cris
Cris
62 satisfied customers
hi i have problam with my e mail addres... some one
hi i have problam with my e mail addres... some one make my fack e mail address and wrighting a some bad email to my all my friend so i want to know that who is make [email protected] e mail addres,… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Someone has hacked into my address book and captured all of
Someone has hacked into my address book and captured all of my addresses.My entire book gets a web link of a Canadian pharmacy. The web site is: HTTP://estem2001.com/index0021 HTML. This is the second… read more
Cris
Cris
62 satisfied customers
Someone has hacked into my computer and gotten all of my email
Someone has hacked into my computer and gotten all of my email addresses and are now sending offensive ads. What should I do?… read more
Cris
Cris
62 satisfied customers
I got disconnected from the tech, my name is Richard Lewis,
I got disconnected from the tech, my name isXXXXX have the yahoo e mail problem. I was waiting for an aswer… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I do not have a technical problem. What is the web site address
I do not have a technical problem. What is the web site address I would use to communicate directly with MagicJack? I installed MagicJack about 3 weeks ago, and MagicJack would not accept my current p… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
hi; I have an aol account, and today when I checked my mail,
hi; I have an aol account, and today when I checked my mail, I received an advertisement for viagra. I've gotten spam before. But the odd thing now is that the mail was addressed to me, but it was als… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
How cxan I stop a person from going into my email/phone.
I have an x girlfriend who continuasly somehow gets into my email and somehow my cell phone information. She can somehow even read test messages that I send. She also gets into my email even after I c… read more
Ms Chase
Ms Chase
853 satisfied customers
my husband has a myspace account he has sent mail but he ...
my husband has a myspace account he has sent mail but he says he didnt send anything can that be true… read more
james
james
Owner
Associate Degree
100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x