Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I cant log in to my facebook. It is asking me for my birthdate…

Customer Question
I can't log in to...
I can't log in to my facebook. It is asking me for my birthdate but when I signed up I did not use my real birthdate. What can I do to find out what date I used so I can log in?
Submitted: 8 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
6/9/2010
Tech Support Specialist: Shauqat, Computer Engineer replied 8 years ago
Shauqat
Shauqat, Computer Engineer
Category: Computer
Satisfied Customers: 552
Experience: CCNA, 12+ Years Repairing desktops and laptops
Verified
Chat Conversation Started
Shauqat :

Hi

Ask Your Own Computer Question
Tech Support Specialist: Shauqat, Computer Engineer replied 8 years ago
Chat Conversation Ended

Your expert is gathering additional information and will be back with you shortly.
Ask Your Own Computer Question
Tech Support Specialist: Shauqat, Computer Engineer replied 8 years ago
Unfortunatley if you do not know what it is you cannot find out what it is, however I believe if you click forgotten password XXXXX the home page, it will ask for a email to send a reset activation email to.


This way you can access your email and reset your password


Regards
Shauqat
Ask Your Own Computer Question
Customer reply replied 8 years ago

The email I used years ago I no longer have or can access. So if they send it to me by email I will never get it

Tech Support Specialist: Shauqat, Computer Engineer replied 8 years ago
Hi

In that case you will need to contact facebook directly at

http://www.facebook.com/help/?page=835

And advise what has happened they may ask you extensive questions to prove that you are the owner of the account, and if successful will give you access

Besides this unfortunatley there is not much else you can do

Regards
Shauqat
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shauqat Your Own Question
Shauqat
Shauqat
Shauqat, Computer Engineer
Category: Computer
Satisfied Customers: 552
552 Satisfied Customers
Experience: CCNA, 12+ Years Repairing desktops and laptops

Shauqat is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
When I started using Facebook I feared for security. Mainly
When I started using Facebook I feared for security. Mainly name & birthdate. So put in bogus birthdate. With new security update, I cannot remember birthdate I entered. Is there something “we” can do… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
I can't log into Facebook. I don't know why my passwords
I can't log into Facebook. I don't know why my passwords arnt working, or why it has gone back to my old phone number that I don't have access to. I make another account so I could see how my privacy … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't remember my password. My ID is not a real ID so I
I can't remember my password. My ID is not a real ID so I can't receive an email from you. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have been trying to get into my internet to play my games
I have been trying to get into my internet to play my games Facebook is asking for my drivers license #,address, birthdate, for safety reasons. Is this for real or not but what ever it is won't let me… read more
Cody
Cody
Computer Science
2,432 satisfied customers
I 't know whether you can help. I changed my password on
I don't know whether you can help. I changed my password ***** Facebook, and answered some privacy questions. Facebook now recognizes a person who is not me, andthe information that it shows for Richa… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a problem with my Facebook page, I got a new phone
I have a problem with my Facebook page, I got a new phone and tried login and someone has made a Facebook page using my information and when I realized I went in and changed the password ***** now it … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I'm logged into Spotify by Facebook and I can't find my account.
I'm logged into Spotify by Facebook and I can't find my account. I pay ever month 9.99 do can't login… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Facebook is telling me that I am logging in with a new computer,
Facebook is telling me that I am logging in with a new computer, and I am not. It asks me for my birthdate, and then tells me that it is wrong...I keep going around in circles and ending up with this … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
facebook locked my page three days ago asked for a photo id
facebook locked my page three days ago asked for a photo id i sent a passport and license with my full name and birthdate but my "nickname" is also on the page and they do not seem to recognize that i… read more
JustinDS
JustinDS
95 satisfied customers
When adding my facebook information to a mobile device, I
When adding my facebook information to a mobile device, I mistakenly made a new page. How do I remove the original page and keep the new page?… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I need a password XXXXX was sent to an invaild email address
I need a password XXXXX was sent to an invaild e mail address and I need a new password XXXXX to my correct email address which [email protected] how can I get my new password XXXXX I can log back in t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Please help, I cant get the security question answered for
Please help, I can't get the security question answered for my yahoo account. my account is srsailer, name isXXXXX birthdate is 08/23/1934. It will not accept this date or any date near in 10 yr. Then… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I just created an e-mail QuestForLife, that I wanted to use
I just created an e-mail QuestForLife, that I wanted to use for the making of a Facebook page. The purpose is to have a sharing site for those who have lost loved ones or are in the process of losing … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Why cant I set up a facebook account on my sisters Apple
Why can't I set up a facebook account on my sister's Apple computer? Every time I try, her profile comes up, and I do not see another opportunity for me to establish my own facebook account. I am tota… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
When I sing in Facebook asks for my birthday as a security
When I sign into Facebook. Facebook asks for my birthday as a security question after I have entered my e-mail and password XXXXX a security question as to verify my computer. I signed into facebook a… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I screwed up! when i set up my facebook acct I entered a fictioius birthday, not knowing i
I screwed up! when i set up my facebook acct I entered a fictioius birthday, not knowing i would need it. yesterday i tried to enter facebook on my BB. i was not allowed. when i got home and tried toe… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
cant seem to get onto myh facebook page, say i new to get new
cant seem to get onto myh facebook page, say i new to get new pass word, when I go to do this they say I need my birthdate, which I cant do, seems when friend set up my page he put in the wrong date. … read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
I am being denied access to my account. When I put in my information
I am being denied access to my account. When I put in my information it asks for my birthdate which is obviously wrong. Everything worked fine until I went on vacation and tried to use my sons compute… read more
Deep
Deep
Bachelor's Degree
86 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x