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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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my homepage is stuck with firefox start . I have been using

Customer Question

my homepage is stuck with firefox "start". I have been using firefox/google for years, and after fixing some other problem, I am stuck with the start page. The toolbar with "fie, edit, view, bookmark, home" etc. is gone. I can't get it back.

I am a researcher, and I've lost hundreds of bookmarks. I unistalled and re-installed firefox, but nothing really changed.
1) What do I do to get the toolbar back?
2) How do I retrieve all of my lost (and very valuable) bookmarks?

Thank you.
Submitted: 7 years ago.
Category: Computer
Expert:  bineesh replied 7 years ago.

Thanks for using Just Answer.

Please do a system restore will make your system as earlier..

  1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
  2. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
  3. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

    Note Select the date in which firefox is working fine. Click OK.
  4. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  5. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
  6. Click OK.
It will automatically restart the system..before save all the data's.

Let me know is this information is helpful for you..
Customer: replied 7 years ago.
It did not work. The same firefox-start page is all there is.
Expert:  bineesh replied 7 years ago.

Check these articels



First article describes where is your mozilla profile will be..

In that you have to copy places.sqlite file ..This file contains the book marks..

And second article describes creating new profile..

After creating new profile..Copy that file in to that profile..

Let me know any doubts..
Customer: replied 7 years ago.
I am using 2 computers to do this. On the faulty one, the firefox start page is void of the necessary toolbar. There is no "help" prompt.

I will keep trying aqnd let you know.
Expert:  bineesh replied 7 years ago.
Let me know whats your operating system..
Customer: replied 7 years ago.
bineesh --

I'm sorry, but none of this is helping. I am going to just leave it the way it is. Download my stuff from MOZY onto this laptop, and reformat the CPU that's having all the problems.

I'm sorry.
Expert:  bineesh replied 7 years ago.
Atleast the backup your mozilla firefox ..

Please follow the steps in to backup the profile ..

this is for windows XP...

  1. Click the Windows Start button, and select Run....

  2. Type in %APPDATA%\Mozilla\Firefox\Profiles\ then click OK.

  3. Windows Explorer opens a folder containing your profiles.
  4. Double-click the profile folder you wish to open (e.g. the xxxxxxxx.default folder).
You can import this profile new computer then you will get all the bookmarks..

Customer: replied 7 years ago.
I am sorry, but I could noy use your advice. The situation could not be resolved as you stated. That's why I have not accepted your answer.

Thank you anyway.
Expert:  bineesh replied 7 years ago.

I opt-out this question. Kept to open all other experts

Let another expert will assist you on this

Expert:  Ansh P. replied 7 years ago.



Do you still need help? I can help you.

Customer: replied 7 years ago.
Hi --

I tried your suggestions. It did not work. It was not bad advice at all. My particular situation was more complicated, involving both software and hardware. The computer is in the shop now.
Expert:  Ansh P. replied 7 years ago.
I am another expert, I just started now. I could have helped you, if you want.