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Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13317
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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iTunes will not re-install, error 2324

Customer Question

iTunes will not re-install, error 2324.

Already Tried:
Completely uninstalled iTumes. Re-download and still get the 2324 error "installer has encountered an unexpected error installing this package. This may indicate a problem with this package."

Submitted: 7 years ago.
Category: Computer
Expert:  Dustin replied 7 years ago.

Welcome to I am one of the experts who will assist you today!

Were you able to successfully uninstall iTunes?

Customer: replied 7 years ago.
yes , but Itunes helper folder would not delete nor would ipod. I went into safe mode and then they deleted.....
Expert:  Dustin replied 7 years ago.

Here is what id like you to do.. it seems you have some stuck entries..

Please go to the link below.

around the middle of the page there is a link to download the windows installer cleanup utility..

download it, install it , then run it..

use it to remove all traces of

  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)

then.. restart the computer, and attempt to install itunes again..

this time.. i want you to save the installation file to your computer first..

and then once saved, disable your firewall and antivirus, and then install from the saved file on the computer.