Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I think I have a virus. MS Security is disabled and will not
I think I have a virus. MS Security is disabled and will not turn on. What do I do? I am trying to run MS Security Essentials… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
Hi A worm deleted EVERYTHING in my Inbox, Sent box, and Contact
Hi: A worm deleted EVERYTHING in my Inbox, Sent box, and Contact list. I do not have back-up for the addresses and this is the biggest inconvenience resulting from tis scam. Is it possibly in the Cach… read more
Justin
Justin
Network Administrator
Associate Degree
2,129 satisfied customers
I need a phone call XXX-XXX-XXXX. My daughter was sent a email
I need a phone call XXX-XXX-XXXX. My daughter was sent a email from a "friend" that had viruses and trojans. I need proof of that email. Please help she is an A student and works so hard. And her home… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Dan, Please be patient with me. MY laptop is a t Best Buys
Dan, Please be patient with me. MY laptop is a t Best Buy's Geek Squad and they seem not to know what to do. I am struggling along on my wife's Win 98 PC through my ISP. I got a cell phone message tha… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,842 satisfied customers
When I turn on my pc I get 2 messages. 1. A error has occured
When I turn on my pc I get 2 messages. 1. A error has occured in the program 2. You need to reinstall Microsoft Security Client. I do not have CD's. I cannot find this program listed Thanks, Bill Shor… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,157 satisfied customers
My Email address is [email protected] we have a problem were
My Email address [email protected] we have a problem were emails are being sent from our account with ads for various products. I am not sure if it is virus but have run scan and did not find anything.… read more
Josh
Josh
It Support Specialist
Associate Degree
7,749 satisfied customers
I CAN NOT ACCESS MY E-MAIL ADDRESS. I STARTED W/ A COMPUTER
I CAN NOT ACCESS MY E-MAIL ADDRESS. I STARTED W/ A COMPUTER THAT HAS DIED. MY WIN/7 IS NOT RECOGNIZING THE ADDRESS OF: [email protected] my alt e-mail [email protected] if you need one my phone is XXX-XXX… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
my wife and I have separate MobileMe accounts but she often
my wife and I have separate MobileMe accounts but she often gets email from MoblieMe regarding problems with my account. How can we keep these accounts separate? Mine (David A Russell) [email protected]… read more
frank_2010
frank_2010
Bachelor's Degree
9 satisfied customers
I have the Microsoft Security Essentials Alert with the description
I have the "Microsoft Security Essentials Alert with the description of Unknown Win32/Trojan on my other computer. I ran Malwarebytes as instructed and it found 1 infected file. It then prompted me to… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I have an ACER/ASPIRE 5740-5255. The original HD has Windows
I have an ACER/ASPIRE 5740-5255. The original HD has Windows 7 64 bit installed. I need a 32 bit system. A new HD has been installed installed. I want to use Windows XP Pro but it will stop part way t… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
MY WIFE AND I SHARE ONE COMPUTER. MY SIDE WORKS FINE, E-MAIL
MY WIFE AND I SHARE ONE COMPUTER. MY SIDE WORKS FINE, E-MAIL AND EVERYTHING. ON HER SIDE, WE ARE HAVING TROULBLE WITH E-MAIL. SHE CAN NOT SEND OR FORWARD ANY MAIL AND THE E-MAIL AND ADDRESS LINE IS NO… read more
Matt Miklacic
Matt Miklacic
Network Engineer
Vocational, Technical or Trade Scho
65 satisfied customers
computer -vista- will not acceot my password checked with
computer -vista- will not acceot my password checked with telephone tech support and they could not solve it serial #T3B71H1000958 --case numer 176906 they said to contact you and also find out the re… read more
Bryan
Bryan
Computer Support Specialist
13,092 satisfied customers
1st I purchased early release of Windows 7 Professional. 2nd
1st I purchased early release of Windows 7 Professional. 2nd At install time I find out that my Lenovo t61 laptop with 32 bit Windows Vista Home Premium cannot be upgraded to Windows Prof. 3rd I tried… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Hi, I am trying again. I dont think my first attempt went
Hi, I am trying again. I don't think my first attempt went through. My computer was attacked and infected by trojan viruses today. The report said there were 527 of them: Shared docs, 6; my docs, 101;… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
Computer freezes up when trying to use MicroSoft Word. Uninstalled
Computer freezes up when trying to use MicroSoft Word. Uninstalled it and reinstalled it and it still doesn't work. Was told spool32.exe problem (YAB.A Trojan). What can be done to correct this withou… read more
David L
David L
Bachelor's Degree
5,782 satisfied customers
Problem w Dell laptop not opening up I Explorer / Gmail even
Problem w Dell laptop not opening up I Explorer / Gmail even though wireleess internet connection strength is good. I get 2 pop-up alerts which may be related: 1. In lower right hand toolbar a small p… read more
Claws224
Claws224
CIO
5,160 satisfied customers
when I run spybot search I get an error or problem with my ...
when I run spybot search I get an error or problem with my registry. It has to do with my windows security center being turned off or disabled. I go into run, services.msn and check the properties for… read more
Vincent
Vincent
Owner
High School or GED
68 satisfied customers
I have no experience or real knowledge of trojan horse ...
I have no experience or real knowledge of trojan horse virus, but it seems my computer has been infected. When it goes on standby, it tries to lock all 3 users out by demanding a password XXXXX tho th… read more
Guru_Guy
Guru_Guy
Doctoral Degree
1,634 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x