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Am trying to reinstall Photoshop CS2 and getting Error Message…

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Am trying to reinstall Photoshop...
Am trying to reinstall Photoshop CS2 and getting Error Message 1305: Error reading from file C:\Program File\Adobe\photoshop CS2\Samples\Layer Comps.psd. Verify that the file exists and that you can access it." When I verify, it still doesn't work. I am using a CD and it is registered by me.
Submitted: 8 years ago.Category: Computer
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4/21/2010
Tech Support Specialist: Nalosin, Computer Support Specialist replied 8 years ago
Nalosin
Nalosin, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,578
Experience: 8+ years in troubleshooting and supporting computers, networks, mobile phones and peripherials.
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Nalosin :

Hello,

Nalosin :

Did you get that error in the process of installation?

Customer:

I actually got lost in the process and got an answer from someone else after my AMEX card denied payment because they got too many $30 demands just a few minutes apart. AMEX called me - I emailed "justanswer" and followed their instructions. When I got back to the page there was a new person on it. I didn't know how to get back to you and AMEX told me that they would only honor one $30 process. This person was sitting there with an answer so I view it and printed it. As I am 70 years old - still smart - but not technically sharp - I couldn't follow her instructions and called my local computer support person - who told me to turn off "Panda" and try again. I haven't done that yet - but she said if it doesn't work "we'll have to talk." I am disappointed in the whole process - although I have had success with this site in the past and will use it again. I'm sorry for the mix-up. Jane A. Spencer

Nalosin :

Ok. No problem. Thank you for using JustAnswer.com.

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