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JohnGlenn, Information Systems Manager
Category: Computer
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Experience:  10 years experience in IT
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i recieved an extender fatal error saying , Invalid or missing

Customer Question

i recieved an extender fatal error saying , Invalid or missing resource files in the installation directory. please reinstall Extender Player. my question is where can i get that file???
Submitted: 7 years ago.
Category: Computer
Expert:  JohnGlenn replied 7 years ago.

This generally happens if you have uninstalled some application that was installed but it was not full uninstalled from the computer. You might use Windows Installer Cleanup Utility to uninstall the program completely. Follow the link given below to download the utility.

Download Windows Installer CleanUp Utility


One you have downloaded, install it. Restart the computer then launch it. When you launch it you will get a list of applications that you might remove. Select the appropriate one and follow the instructions on the screen.