Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
my computer is infected with an unwanted program called Zentom
my computer is infected with an unwanted program called Zentom System. I can not remove it with program uninstall. Can you help? I have an active account with McAfee to no avail.… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
3,043 satisfied customers
In February of this year one of the McAfee technicians cleaned
In February of this year one of the McAfee technicians cleaned my computer of viruses. Now I keep getting pop-ups from Anti Virus Antispyware2011 saying I have a virus. I checked and according to McAf… read more
Ansh P.
Ansh P.
Computer Systems Analyst
Bachelor's Degree
8,148 satisfied customers
Hello I cannot get Avira Anti Vir Guard activated into service.
Hello: I cannot get Avira Anti Vir Guard activated into service. It keeps saying "Service Interrupted" I have searched desperately for answers online. I even tried to run "service.msc" on the run prog… read more
James K.
James K.
Managing Director
4,106 satisfied customers
I recently bought Dragon NaturallySpeaking 11 Premium and have
I recently bought Dragon NaturallySpeaking 11 Premium and have tried to install it on my computer by turning off all of the anti virus guards etc. I have the necessary system software and hardware wor… read more
Jason Jones
Jason Jones
AAS Information Technology
12,103 satisfied customers
How much does it cost for a year and could you also tell me
How much does it cost for a year and could you also tell me what it covers cause I would like to get a good security system and I was told that McAfee Security is excellent.… read more
Cris
Cris
3,719 satisfied customers
My computer alerted me that I dont have virus protection.
My computer alerted me that I don't have virus protection. I remember being charged by McAffee computer protection about 3 months ago. Kindly verify what protection I do have now and what else, if any… read more
Your Professional PC Expert
Your Professional PC Expert
Bachelor's Degree
132 satisfied customers
i have outlook 2010 beta. had it for approx 10mths. with no
i have outlook 2010 beta. had it for approx 10mths. with no trouble about asking for password. just started this week. continually now asking for password.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,947 satisfied customers
i have an HP Pavillion, which suffered a virus attack , after
i have an HP Pavillion, which suffered a virus attack , after system restore , I cant open most file or programmes, message says cant find control.exe, can uyou help please, thanks daryl bennett [email protected]… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
I received notification of an update to my Norton 360, on trying
I received notification of an update to my Norton 360, on trying to install I was asked to restart my computer. When it restarted I could not find Norton and it said it was not compatible with Windows… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor's Degree
532 satisfied customers
Hello, im Rocky .I have a p500 windows 7.After downloading
Hello, i'm Rocky .I have a p500 windows 7.After downloading some software i noticed my kaspersky detected a worm or virus and said i cannot be deleted.Now my pc sometimes just stops with a blue screen… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Hi my computer runs on XP and I a have pc guard through virgin,
Hi my computer runs on XP and I a have pc guard through virgin, which has been working fine until a few weeks ago. every time I boot up within minutes I have a couple of hundred packets being blocked … read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
live PC guard has sent me unsolicited software that is blocking
live PC guard has sent me unsolicited software that is blocking Microsoft Programmes on my home computer, seems to be a perpetual, installer that blocks any programmes that i am trying to install,have… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Having a problem. My Google page is coming up as German page
Having a problem. My Google page is coming up as German page and the certificate is not trusted. Also I keep receiving PC live guard alerts which I did not sign up for which is now comprising other so… read more
Satchi
Satchi
Bachelor's Degree
2,543 satisfied customers
How do I remove PC Live Guard from my computer I have tried
How do I remove PC Live Guard from my computer?? I have tried deleting many times and it keeps reappearing. Thank you for your help in this matter. [email protected] I have installed Trend Micro… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Need to remove Additional Guard Spyware from my Sisters Machine
Need to remove Additional Guard Spyware from my Sister's Machine at :[email protected] Can you help?… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I have a virus, or malware called Personal Guard 2009. Its
I have a virus, or malware called Personal Guard 2009. Its a fake anti-virus. If I remove the program (using malwarebytes, or ad-aware, etc), it automatically regenerates itself. I have a hijackthis l… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
My computer is infected with Trojan.Win32.Agent.azsy virus.
My computer is infected with Trojan.Win32.Agent.azsy virus. I had Verizon Security Suite but it has dissappeared and in it's place is "Personal Security" which wants me to register for that product. I… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I installed avg and it keeps coming up with a win32/heur infected
I installed avg and it keeps coming up with a win32/heur infected file, which is coming from a program called scan guard. I have deleted the scan guard program and it keeps re-installing it self, is t… read more
Matt
Matt
Client Support Specialist
High School or GED
50 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x