Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Just got viper from home shopping, good for 10 pcs. tells me
just got viper from home shopping, good for 10 pcs. tells me subscripion expired, won't work.… read more
s_feehan
s_feehan
IT Specialist & Admin Asst.
Associate Degree
143 satisfied customers
McAfee virtual technician will not initialize the green bars
My McAfee virtual technician will not initialize the green bars just keep going back and forth in the rectangle box. It shuldn't take that long should it? I have a Trojan in my computer and it is list… read more
Brad
Brad
Vocational, Technical or Trade Scho
927 satisfied customers
I want to check the bonafides of a phone call I received yesterday
I want to check the bonafides of a phone call I received yesterday whilst working on my laptop at home. The phone rang and a guy on there said he was a Microsoft authorised technician and they have pi… read more
Robert M.
Robert M.
Bachelor's Degree
3,618 satisfied customers
I need to reactivate virus protection on my AOL account. I
I need to reactivate virus protection on my AOL account. I must have turned that virus protection off when I had to change to a new credit card. How do I turn McAffe Aol protection back on?… read more
Cris
Cris
3,719 satisfied customers
About every few seconds a Antivirus Soft notice shows up
About every few seconds a "Antivirus Soft" notice shows up above my taskbar and in a popup window thing saying my computer has a virus. It asks if I want to activate my antivirus software but when I c… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,459 satisfied customers
I am getting a message that says My computer is not protected.
I am getting a message that says My computer is not protected. When I went through Virtual Tech Support, it said one of the problems was not fixable due to an error. The report says that Mcafee Virus … read more
Eric
Eric
Bachelor's Degree
217 satisfied customers
Windows X I have been attacked by antiviris8 and turned
Windows X I have been attacked by "antiviris8" and turned the PC off. Now it will not boot. It will boot to repair console so I can see my files. Is there some way I can back them up? FIXMBR gives a w… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,248 satisfied customers
This is the Case number I have --I am still waiting for a reply
This is the Case number XXXXX have --I am still waiting for a reply SRX1133231968I tried everything. The cause seems to be Help and Support. When I go to different actions—example –doing a window upda… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
Hey guys how can I get rid of the Digital Protection Antivirus
Hey guys how can I get rid of the Digital Protection Antivirus attempting to get me to buy it and associated intrusions, trojan aspx.js.win32 It bumps me offline the display goes dark and there is aud… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
This is the second time I have tryed to remove the Virus on
This is the second time I have tryed to remove the Virus on my system with your program suggestions and again it has not removed the Virus. nor has my computer speed improved. Now after Kasperski sugg… read more
Jeremy D
Jeremy D
Owner - Chief Technician
Bachelor
116 satisfied customers
Im presently running a mcafee scan of a laptop that has numberous
I'm presently running a mcafee scan of a laptop that has numberous pop up windows declaring that my system may be at risk. But the windows are all advocating that I buy a windows product to defeat the… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
I seem to have a a virus attack and my screen is telling me
I seem to have a a virus attack and my screen is telling me to update my security and run a particular file Name: Setup_312s2.exe Type: Application From 195.5.161.101 Can you tell me if this a legit f… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I am running XP. I have a severe problem. I run AOL security
I am running XP. I have a severe problem. I run AOL security and firewall, but yesterday I started getting popups and a new shield appeared on my bottom screen bar for "antivirus live". From this shie… read more
Josh
Josh
Associate Degree
52 satisfied customers
I have 2 computers, I keep getting this big warning with a
I have 2 computers, I keep getting this big warning with a noise, saying that I have huge virus attacks from Internet Explorer and Microsoft asking if I want them removed . When I say yes, I am refere… read more
Josh
Josh
Associate Degree
52 satisfied customers
My computer has been infected with Antivirus System Pro. I
My computer has been infected with Antivirus System Pro. I have scanned it with Spyware Doctor® with AntiVirus 2010 from pctools.com, which came up with the virus. I then deleted the files from the lo… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
For some months I have the message, not fully protected. My
For some months I have the message, not fully protected. My support for protections runs through November.I had a "worm" to attack and destroy my disk about 4 months ago and I ran a restore disk and r… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor's Degree
406 satisfied customers
Hi there, I got a Trojan called Personal Antivirus while
Hi there, I got a Trojan called "Personal Antivirus" while surfing Facebook this morning. An icon of this program was installed in my Task Bar & pops up "warnings" almost every minute. I tried to remo… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I have online classes and need access to the internet without
I have online classes and need access to the internet without a lot of intrusive security blocking. I want security for my computer without a lot of interruptions, since my time is limited...what do y… read more
Vincent
Vincent
Owner
High School or GED
68 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x