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connected, but it seems to be stuck at aquiring network address
already tried both of those actions, no change
already tried both of those actions, no change. status says acquiring network address, Firewalled.
okay, i've dont that.
yes, i have already reset the router and the cable modem. the computer i'm using for tihs message is connected successfully, it's my other computer that isn't connected. i have sever virus problems yesterday and installed and ran norton antivirus. since then I cann't connect. would it have anything to do witht he Norton settings?
Unfortunately, I had to contact Dell directly and reset my PC to it's originally factory settings. I appreciate your assistance however, it was just way beyond anything we would have been able to accomplish using this system. I do think you earned the $18 and I authorize payment in that amount. Thank you again.