How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask snow2019 Your Own Question
snow2019, Consultant
Category: Computer
Satisfied Customers: 326
Experience:  9 years hands on research, architecture, programming experience in computer science and engineering.
Type Your Computer Question Here...
snow2019 is online now
A new question is answered every 9 seconds

My Brother MFC-290C wont print. I get the error message, on

Customer Question

My Brother MFC-290C won't print. I get the error message, on my computer, "invalid format for short nick name". This printer worked before I installed it on another MacBook Pro. My first computer was stolen. Re installing the Brother software hasn't fixed the problem.
Submitted: 7 years ago.
Category: Computer
Expert:  snow2019 replied 7 years ago.
you may try to download the latest driver and install it, click the following link, then select your OS, which will then guide you to the download:
snow2019 and 3 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
Thanks! I did the download and ran a successful test print. My original Mac was only 7 months old but the new Mac had a newer OS version.
Thanks again.
Expert:  snow2019 replied 7 years ago.
no problem.