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Pat, Consultant
Category: Computer
Satisfied Customers: 171
Experience:  10 years of systems administration experience in mixed Mac and Windows environments
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When I downloaded the update to the operating system, my phone

Resolved Question:

When I downloaded the update to the operating system, my phone stopped working. It won't update with Itunes. I have nothing but a picture of an apple and a bar on my phone. What can I do?
Submitted: 7 years ago.
Category: Computer
Expert:  Pat replied 7 years ago.
Were you downloading an update for the phone, or for Windows XP?
Customer: replied 7 years ago.
Update for the IPhone
Customer: replied 7 years ago.
What's happening.? Am I still waiting on an answer?
Expert:  Pat replied 7 years ago.
Sorry, the website didn't alert me that you had replied. Let's put the phone in recovery mode to see if that helps. Turn the phone off, then follow this youtube guide on how to place the phone in recovery mode:
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