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James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
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My new Sony Vaio VGC-JS410F screen keeps going Black...just

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My new Sony Vaio VGC-JS410F screen keeps going Black...just for a second..and it's radom..then goes back to what I was doing? I know this isn't normal..and I'm not happy after all the $$$ I paid for it...I've talk to Sony help...they just told me to turn the screen saver off...........
Hi, you have a hardware problem - probably a bad connector on the screen.
If the Vaio is new, Sony is required to repair it under the warranty agreement. Tell them it you believe it is a hardware problem and demand that it be repaired.
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