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Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13312
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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When i turn my laptop it Says lanch startup repair recommended

Customer Question

When i turn my laptop it Says "lanch startup repair recommended" and underneath it says "start normally".I have done both severval times but i still cant get to my desktop. How can i do?
Submitted: 7 years ago.
Category: Computer
Expert:  Dustin replied 7 years ago.
Hello, and welcome To Just Answer!

My name is XXXXX XXXXX I am here to help..

Turn the computer off, now start it, tap f 8 repeatedly, choose last known good configuration first..

If that doesn't work, do the process over, and this time choose safe mode..

Let me know if either can get you up and running..

If they do, you should try to do a system restore ( it wont erase files)

to do so, go to start menu, all programs, accessories, system tools, system restore.

Now try to choose a date that was before the computer started having issues..

Dustin and 5 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
It didnt work
Expert:  Dustin replied 7 years ago.
Which ones didn't work?

last known good configuration, safe mode,, or both?
Customer: replied 7 years ago.
Expert:  Dustin replied 7 years ago.
Ok, do you happen to have any recovery disks?
Customer: replied 7 years ago.
Expert:  Dustin replied 7 years ago.
ok.. you may not need one..

when you press f 8, list for me the options that it gives you when the computer is starting up..

Customer: replied 7 years ago.
Safe mode,safe mode with networking,safe mode with command prompt,enable boot logging,enable low-resolutionvidio 640x480,last knwn etc,directory service restore mode,debugging mode,disable auyomatic restart on system failure,disable driver signature enforcement,start windows normally,
Expert:  Dustin replied 7 years ago.
Ok, since you have no repair disk, you have three options..

Purchase, or borrow a windows vista install disk..

Use the built in function to completely reinstall windows ( wipes out all personal files)

Download and create a vista repair disk from the link below. ( free )


What would you like to do?
Customer: replied 7 years ago.
how can i download and create a vista repair disk if i cant get to my desk top or how do i use the built in function to reinstal windows?
Expert:  Dustin replied 7 years ago.
This link, contains the link to download, and then tells you how to create the vista repair disk for free..

Click here

to do the complete reinstall, i will need the brand name and model of your computer
Customer: replied 7 years ago.
Sony Vaio Windows VISTA
Customer: replied 7 years ago.
Did you get my model and make I lost connection
Expert:  Dustin replied 7 years ago.
My apologies for the delay,,

To do a factory restore, restart the computer, when it first starts to turn on , start tapping f10 repeatedly.. this should bring you to a menu that will walk you through reinstalling windows..

Customer: replied 7 years ago.

No menu...edit boot option. Noexecute=option.came up
Expert:  Dustin replied 7 years ago.
Ok, restart, and press f2 at the beginning to access the bios menu.. Go through each menu until you see one that says d2d recovery, make sure its enabled, and then save settings and exit..

then try the f10 method again..
Customer: replied 7 years ago.
4 options came up MAIN SECURITY BOOT EXIT Which one will i find d2d?
Expert:  Dustin replied 7 years ago.
not sure on a vaio, look under all of them,, i would think its under boot, but i cannot be sure..

Customer: replied 7 years ago.
under the boot,my options areExternal Device Boot-Disabled--network Boot disabled----select 1st,2nd,or 3rd internalopticcal,hard or externalDevice
Expert:  Dustin replied 7 years ago.
Ok, your built in function to restore is gone..

you will need to download and create a vista restore cd , or request one from sony..

I strongly suggest visiting the link below

click here

Here you can download and create your own vista repair cd for free..

Its either this, or request or purchase one from sony.