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Bryan, Computer Support Specialist
Category: Computer
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Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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ACER Laptop wont play DVDs. Windows Media Player cannot

Resolved Question:

ACER Laptop won't play DVD's. "Windows Media Player cannot play your DVD. Resize your screen resolution or color bits...." Bought Nov 27 2009 new. Did play DVD's when I bought it. Has not been hooked up ever to internet. DVD troubleshooter run-->"no problem"
Submitted: 7 years ago.
Category: Computer
Expert:  Bryan replied 7 years ago.

This indicates that Windows Media Player cannot decode the DVDs you are trying to play; now, please download a freeware alternative media player, VLC Media Player, using the following link:

Let me know if you can play your DVDs using the same, or if you have any questions.

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