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bill
bill, Computer Support Specialist
Category: Computer
Satisfied Customers: 426
Experience:  worked in repairing/ building/ integrating computers for 12+ years
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My hard drive is almost full for no reason. I cannot identify

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My hard drive is almost full for no reason.
I cannot identify the files that have taken up 95% of my 360gb hard drive.
this is a new dell laptop.
Have run AV and not id'd any problems.
Can you help?

Garth
07771 797 513
goto you file explorer and goto c drive and right click and select each file one by one until you find a directory that seems very large then goto the sub folder and do it again and again until you find the file or files.
Customer: replied 7 years ago.

I have done this.

 

I navigate to folder "USer" within which is a file called Devon (my son's name).

When I check properties of this folder it says it is 245gb however when going through all the files and folders within this area I cannot see any large files that would constitute 245gb. How can I possibly see "hidden files"

goto tools, folder options goto the veiw tab and show hidden files and folders
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