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lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5962
Experience:  Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
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When I try to open my email Outlook it tries to open then I

Customer Question

When I try to open my email Outlook it tries to open then I get this error message "Cannot start MS office Outlook. Cannot open the Outlook window" What can I do to start Office Outlook?
Submitted: 7 years ago.
Category: Computer
Expert:  lifesaver replied 7 years ago.

HiCustomer

 

Can you please tell me the version of outlook (2000,2003 or 2007)?

Customer: replied 7 years ago.
Outlook 2007
Expert:  lifesaver replied 7 years ago.

Please go to start search type outlook /resetnavpane and press enter.

 

(Note the space before /resetnavpane)

 

graphic

 

Then start outlook.

Expert:  lifesaver replied 7 years ago.

Sorry the instructions were for vista.

 

Click start,run then

 

Type outlook /resetnavpane and press enter

lifesaver and 3 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
II can find start but I don't see run
Expert:  lifesaver replied 7 years ago.

Press Windows key + R (both keys at a time)

 

Can you start run now?

Customer: replied 7 years ago.
Yes that worked ....thank you so much. I appreciate your patients. jmc
Expert:  lifesaver replied 7 years ago.

Ypu are welcome.

 

You can leave a feedback fro me here

 

http://www.justanswer.com/my-questions.aspx

 

Thanks and GoodNight.