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lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5962
Experience:  Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
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norton 360 has detected inoperable hardware device the non-Plus

Customer Question

norton 360 has detected inoperable hardware device the non-Plus and Play Drivers
Submitted: 7 years ago.
Category: Computer
Expert:  lifesaver replied 7 years ago.

Thank you for asking your question on JustAnswer.

CLick start,type device manager and press enter.

Click the View menu, and then click Show hidden devices.


Double-click Non-Plug and Play Drivers


Do you find any yellow exclamation mark?

Customer: replied 7 years ago.

Null: this device is not present,is not working properly,or does not have all its drivers installed.(code 24)

Expert:  lifesaver replied 7 years ago.
Did you follow the steps i mentioned earlier to check in device manager?

There are several non plug and play drivers.

Check or the exact driver that is causing the problem.
Customer: replied 7 years ago.


file version: 6.1.7600.16385 (win7_rtm.090713-1255)


Expert:  lifesaver replied 7 years ago.

I checked over the internet and many people found this null.sys to be a spyware.

Download this free scanner called Malwarebytes' Anti-Malware from Here

Double click on mbam-setup.exe to install it.

Update it and Run a systems can.

LEt me know what infections it finds.


lifesaver and 7 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
1 files easy registry cleaner delete
Customer: replied 7 years ago.
I delete null fies and working
Expert:  lifesaver replied 7 years ago.
Glad to know the results.
Customer: replied 7 years ago.
its working but I will run up date ,I waited to see if the computer found missing files it did not