How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Molinari Your Own Question
Molinari, Computer Support Specialist
Category: Computer
Satisfied Customers: 4459
Experience:  Certified IT Guru since C-64 and Amiga, expert at grey areas....
Type Your Computer Question Here...
Molinari is online now
A new question is answered every 9 seconds

how do I remove the k9 filter from my pc without a passwor

This answer was rated:

how do I remove the k9 filter from my pc without a password

HiCustomer Thank you for asking your question on JustAnswer.


Try this:


go to C:\Program Files\Blue Coat K9 Web Protectionclick once on license
then press delete button
go to
then press run
press next
click i agree
click next
go to
fill the form in
then check your email if you've got the license
then copy and paste the license into the installation
click next
then create your own password
then click next
click install
then it has the part where it says error opening file for writing.....
you click ignore
then go to manually reboot later
go to start
go to all programs
go to where it says blue coat k9 web protection
go to uninstall
click yes
then type the password XXXXX you made before
then reboot.




Disable the Bluecoat service from the Windows Service Control Manager.

Remove the file bckd.sys under Windows system32 drivers directory.


Molinari and 3 other Computer Specialists are ready to help you