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invoices imported into QuickBooks are showing up in the right…

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invoices imported into QuickBooks are...
invoices imported into QuickBooks are showing up in the right Item category, but they are not going into the approriate Revenue category (or ANY revenue category). They used to do just fine, but for some reason, it broke. If I manually change the Item category to something else and then back to the right one, it then appears in the revenue... Read full answer
invoices imported into QuickBooks are showing up in the right Item category, but they are not going into the approriate Revenue category (or ANY revenue category). They used to do just fine, but for some reason, it broke. If I manually change the Item category to something else and then back to the right one, it then appears in the revenue category. Any ideas?
Submitted: 9 years ago.Category: Computer
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Answered in 3 minutes by:
9/16/2009
Tech Support Specialist: Ben M, Computer Support Specialist replied 9 years ago
Ben M
Ben M, Computer Support Specialist
Category: Computer
Satisfied Customers: 329
Experience: Computer Specialist 10 years of computer repair with 2 years of Tech Support Experience
Verified
HelloCustomer

Here is a page that might point you in the right direction:

http://www.entrepreneur.com/tradejournals/article/110822254.html

Thank You,

Ben M
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Customer reply replied 9 years ago
Looked promising, but doesn't address my problem. The account seems to be set up right, as an income account, but the imported invoices are not showing up anywhere on the Profit/Loss Statement.
Tech Support Specialist: Ben M, Computer Support Specialist replied 9 years ago
HelloCustomer

I am opting out on this one.

Other techs should be able to help.

Thank You,

Ben M
Ask Your Own Computer Question
Customer reply replied 9 years ago
The problem seems to be the connection between the Item Account and the Revenue account. Invoices entered in QB work fine, and the Item definitely seems to be set up correctly, tied to the right revenue account. Strange thing is that it worked fine until late December and then apparently broke. Import files look just like the old ones, and I've looked at them quite closely.
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