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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11713
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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how do I get microsoft works word processor back on my pc,,after

Customer Question

how do I get microsoft works word processor back on my pc,,after removed at shop due to a virus
Submitted: 7 years ago.
Category: Computer
Expert:  lifesaver replied 7 years ago.

Did you purchase microsoft works earlier?
Customer: replied 7 years ago.
it came on my pc when purchased
Expert:  lifesaver replied 7 years ago.
Ok.Thats the problem.

That is why microsoft is asking you to purchase microsoft works as you don't have the installation disc for work.

Anyway there is a free better alternative.

Visit the link below:-

Download and install open office for windows.

Open office contains word and other programs.You can open and edit your works file with open office programs.

Alternatively you cna downlaod and install free trial of MS office but it will expire after 2 months and as usual all MS products are costly.

Hope this helps.LEt me know if you have further questions.
Customer: replied 7 years ago.
I never had a disk ,,the works word processor was preinstalled,,and removed at the shop that fixed my pc from a virus
Expert:  lifesaver replied 7 years ago.
Thats the problem.

The works came preinstalled.There is no way you can get it back if it has been uninstalled.

You have to reinstall works but for that you need to purchase works as suggested by microsoft.

That is why i am asking you to downlaod and install open office.Its free and you can work with all word files .You don't need to purchase anything.

It is the best solution.

Customer: replied 7 years ago.
It came on the pc and they should give it back to me,,,
Expert:  lifesaver replied 7 years ago.
Who was the OEM of your PC(Dell,HP,etc.)

From where did you purchase your PC?
Customer: replied 7 years ago.
Compaq presario bought at best buy
Expert:  lifesaver replied 7 years ago.

I am helpless.There is no other legal alternative i can give you.

DOn't accept the answer.

I will keep this question open for other experts.
Customer: replied 7 years ago.
ok,,I will wait for a better answer
Expert:  Bryan replied 7 years ago.
The only other alternative in order to resolve the issue the way you want, is to use a set of recovery discs to reset your system back to factory defaults, including Microsoft Works Word in the process; however, this will erase all of your personal data, so you might want to back them up prior to carrying out the recovery.

Now, do you have the recovery discs for your system?

Customer: replied 7 years ago.
no I'm giving up,,, the open office doesn't work to open the files,,, microsoft office 2007 trial won't download,,,,going to get hammer for computer,,thanks for trying !!!
Expert:  Bryan replied 7 years ago.
Okay ..thanks for using JustAnswer.


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