Computer

I cannot get my microsoft office word to change font size…

Customer Question
I cannot get my microsoft...
I cannot get my microsoft office word to change font size and font It stays
small and doesn't respond to any changes... Read full answer
I cannot get my microsoft office word to change font size and font It stays
small and doesn't respond to any changes
Submitted: 9 years ago.Category: Computer
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Answered in 5 minutes by:
9/11/2009
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified
Hi,

What's the version of MS Word, i.e. 2003, 2007, you are using?

Regards
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Customer reply replied 9 years ago

 

I have windows xp media edition

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Okay ...what about the version of MS Office? That is, Office 2003, Office 2007, etc.

Regards
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Customer reply replied 9 years ago
It is 2003
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Okay ...is it with any Word document you might have received from some one? Or does the issue persist with any document you open?

Regards
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Customer reply replied 9 years ago


It seems to be only with the micro soft word. The entire site is off. However,

I have a card making program and that is working perfectly

 

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Okay ...when you create a new Word document, is the 'Font Size' option stuck as well?

Regards
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Customer reply replied 9 years ago

 

the font size is stuck as well. however, it will change numbers and font but on the tool bar but not the document. I tried changing form 100% to 150% it makes the document

bigger but the font stays pretty much the same

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Hmm ...now, please open up Word, then go to Help > Detect and Repair, and let Word automatically look for and repair errors. Done that, check if this resolves the font size issue ...keep me posted.

Regards
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Customer reply replied 9 years ago
i can not find detect and repair wher should i be looking
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Did you click on the 'Help' tab in the menu bar?

Regards
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Customer reply replied 9 years ago

yes and when that did not come up in the scroll down i went to search and typed in

detect and repait and i may have got the right thing but it warned me not to click the

option

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Okay ..please go ahead with the 'Detect and Reapir' operation, and let me know how you get on.

Regards
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Customer reply replied 9 years ago

I found the place it went throuhg the repair told me it was fixed i tried and

it is not working. If i type anything on the blank document it comes out super small

if i look at print preview it appears a bit bigger in font size but the font type has changed

it is just not responding right

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Okay ...do you have the MS Office installation disc with you?

Regards
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Customer reply replied 9 years ago
yes I do it is for office small business and another disc is for business contact manager update
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Okay ...now, please go to Start > Control Panel > Add/Remove Programs, then look fo and remove MS Office completely from your system. Done that, use the disc to carry out a clean reinstall of the same, and let me know if this resolves the issue all right.

Regards
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Customer reply replied 9 years ago

I DID the install and it did not work

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
In that case, I'll be opting out so that the other experts can try and take the issue further from here ..thanks for your patience.

Regards
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Customer reply replied 9 years ago

guess I fixed it I just hit a formatting button and did some other things and

it is working sorry for taking so much time but i did it

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
Glad to know that you fixed it yourself ...thanks for using JustAnswer.

Regards
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Customer reply replied 9 years ago

I don't really think i did it myself but i did help. do i pay the fee

 

Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
It's upto you ...since you fixed the issue by yourself, you are not obliged to accept any of my answers, however.

Thanks!
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Customer reply replied 9 years ago
thanks i am sure I will be back I appreciate your help
Tech Support Specialist: Bryan, Computer Support Specialist replied 9 years ago
No problem.

Regards
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