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Ryan B.
Ryan B., Support Specialist
Category: Computer
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Experience:  Comptia A+ Certified Technician , with 8+ years Experience
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I have an Oki C9650 which is showing on the display 131 Fatal

Resolved Question:

I have an Oki C9650 which is showing on the display 131 Fatal Error, can you explain to me what this means, and how do I correct it?

Isle of Skye
Submitted: 8 years ago.
Category: Computer
Expert:  replied 8 years ago.
Hello and wwelcome to Justanswer~!~Smile

My name is XXXXX XXXXX I would like to assist you with your question today. According to OKI's Printing errors page the 131 error you are getting means the following:
The LED Head is Missing, Color:Yellow
When yellow LED head connection cannot be detected Please unplug the unit's power for 30 seconds and then plug it back in. If that doesn't correct the issue then you will need to click the link below to fill out the support forum so they can tell you were a service location is near you and you can have the printer serviced.

Good Luck~!~
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