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HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Have you tried uninstalling and reinstalling the Google Chat and Video Talk software?
-Do you remember what happened before it stopped working correctly for you?-What else have you already tried?Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.
I have actually found a solution from a Google Employee:
What you have to do in install the Windows Installer Cleanup Utility available here: http://support.microsoft.com/kb/290301
Then look for the Google VideoChat plugin and uninstall. Then reinstall the plugin again.
Let me know if this works for you.
I can still help you. Were you able to try the solution? Believe me...it took some digging to actually find the solution within Google's own site (strange, huh?)
Let's walk through it.