Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I believe that I have been HACKED and they represented
I believe that I have been HACKED and they represented "Microsoft Advanced Identity Protector". I'm 74 yrs old and almost Deaf. They led me do throughout the entire scream, even getinning both mine an… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,698 satisfied customers
Had a screen appear that it was infected with a virus I was
had a screen appear that it was infected with a virus I was not able to get any response. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,698 satisfied customers
MY OTHER COMPUTER WAS JUST TAKEN OVER ALLEGEDLY BY MICROSOFT
MY OTHER COMPUTER WAS JUST TAKEN OVER ALLEGEDLY BY MICROSOFT AND I WAS TOLD TO CALL(###) ###-####FOR HEL … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,698 satisfied customers
I have been using yahoo for many years via mozilla. Suddenly
I have been using yahoo for many years via mozilla. Suddenly I cannot access my mail inbox using my password ***** I keep getting into a loop that asks me to enter a code over and over again and somet… read more
Digital Media Techies
Digital Media Techies
Owner
Bachelor's Degree
184 satisfied customers
Earlier this year I had a Malware security system, for which
Earlier this year I had a Malware security system, for which I paid £300, installed on my p.c. This was probably a foolish thing to do, even though the 'team' said they were a major supplier to micros… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
This is a question regarding my moms computer. She has a newer
This is a question regarding my mom's computer. She has a newer Dell running on Windows 7 and McAfee anti-virus. It appears that she has the Trojan that looks like Windows Security and alerts you to f… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
For two years I have Mcafee Virus scanner Last time I paid
For two years I have Mcafee Virus scanner Last time I paid for was -7-02-2010 by ING creditcard My name G.Coenen under registrationnumber XXX-XXX-XXXX. I find Mcafee the best virusscanner but what hap… read more
online_help
online_help
Master's Degree
806 satisfied customers
For two years I have Mcafee Virus scanner Last time I paid
For two years I have Mcafee Virus scanner Last time I paid for was -7-02-2010 by ING creditcard My name G.Coenen under registrationnumber XXX-XXX-XXXX. I find Mcafee the best virusscanner but what hap… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have a HP Pavillion a350n running Windows XP home version.
I have a HP Pavillion a350n running Windows XP home version. Have had this system for many years trouble free. Recently got hold of a nasty virus had to do a System Restore which took everything inclu… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
I purcnased a computer anti virus program from Mcafee on the
I purcnased a computer anti virus program from Mcafee on the 3rd of january 2009. After many trys I finally got it downloaded for about a week . It then stopped working and the fix said it had to be r… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor's Degree
532 satisfied customers
We decided to stay with McAfee even though Comcast changed
We decided to stay with McAfee even though Comcast changed services to Nortons {which Comcast pays for customers.} I had Norton's deleted from my computer and then downloaded McAfee. We were convinced… read more
James R
James R
Bachelor's Degree
162 satisfied customers
I had a problem this morning when I firswt cvame to my computer
I had a problem this morning when I firswt cvame to my computer agbout /xp Security filling my screen with their pop-ups, and even placing their logo in the lower right hand corner of the screen wgere… read more
Paul
Paul
High School or GED
21 satisfied customers
I have Windows Vista and McAfee Antiviral software. I get a
I have Windows Vista and McAfee Antiviral software. I get a pop up message that says "personal security". A fake company wanting me to buy antiviral software. It shows me all the websites that are try… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I had a virus an internet-worm virus or so said pctools-spywaredoctor .
I had a virus an internet-worm virus or so said "pctools-spywaredoctor". It cleaned out the virus and 22 other infections. We have a purchased version of Mcafee, but it was uninstalled somewhere down … read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
I cant open an attachment. How do I create an association
I can't open an attachment. How do I create an association in the Folder Options in the control panel?… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
My computer is infected with Trojan.Win32.Agent.azsy virus.
My computer is infected with Trojan.Win32.Agent.azsy virus. I had Verizon Security Suite but it has dissappeared and in it's place is "Personal Security" which wants me to register for that product. I… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
A couple months ago I removed the McAfee suite from my computer.
A couple months ago I removed the McAfee suite from my computer. How do I reinstall the suite? Just this week I received a charge on my credit card statement for the annual renewal so my subscription … read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,237 satisfied customers
Please help. My computer says there is a virus but it will
Please help. My computer says there is a virus but it will not let me do anything except shutdown. I tried to erase internet files and tried for a system restore but it does not help. i tried to get o… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x