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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11708
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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My hp psc 1300 series printer wont print on command from my

Resolved Question:

My hp psc 1300 series printer won't print on command from my computer. It is shown as offline. The printer is connected in the same way as when it operated properly. How do i get it back "online"? Thank you for your assistance.
Submitted: 8 years ago.
Category: Computer
Expert:  Bryan replied 8 years ago.

What's the exact model of your HP 1300 series printer? Also, what's the operating system you are using?

Expert:  Bryan replied 8 years ago.
Got your additional info now; could you clarify if you are using a 32-bit or a 64-bit version of Windows Vista? In order to check for the same, please go to Start, right-click on 'Computer' and select 'Properties'..make a note of and let me know the info accordingly.

Customer: replied 8 years ago.
64 bit
Expert:  Bryan replied 8 years ago.
Thank you, please download the HP Printing Diagnostic Utility using the following link:

Run the utility in order to diagnose and fix the issue(s) you are having with your printer ..hopefully, this should do the trick.

Keep me posted.

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