Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 9 minutes by:
1/22/2009
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 11,821
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
VerifiedHello dear sir/madam,
Can you please press the ESC button,
After you press the esc button, please press CTRL+ESC button
Please let me know how it goes.
Kind regards,
Jerry H.
I am opting out and redirecting you to another expert that can be more help about this issue.
I am sorry for the problem again.
Kind regards,
Jerry H.
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 11,821
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
VerifiedJerry Hannell and 87 other Computer Specialists are ready to help you
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
I just (30 minutes ago) added a wireless mouse to my laptop.
I just (30 minutes ago) added a wireless mouse to my laptop. It worked fine. I got a message that an installtion update was needed and not to turn off the computer. the screen went black and never cam… read more
ChrisC
PC Technician
Associate Degree
3,119 satisfied customers
Recently purchased a Gateway Laptop in Dec. Last week the flashing
Recently purchased a Gateway Laptop in Dec. Last week the flashing battery said to plug it in to charge. Did so, but battery continued to drain and then laptop went black. any idea of what could be my… read more
ChrisC
PC Technician
Associate Degree
3,119 satisfied customers
My one year old Toshiba Satellite laptop compter will not power
My one year old Toshiba Satellite laptop compter will not power up can you help fix it? I was working on it using the battery power only and it just died and the screen went black. I tried pluging it … read more
ChrisC
PC Technician
Associate Degree
3,119 satisfied customers
I have a Toshiba Satellite A105-S4254. Screen has gone black.
I have a Toshiba Satellite A105-S4254. Screen has gone black. If I put the system in "hibernate" and then press the on button to take it out of hibernate the screen comes on for about 2 seconds, looks… read more
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My toshiba laptop Satellite won't turn on. It is only a few
My toshiba laptop Satellite won't turn on. It is only a few months old. It worked yesterday. The power button flashes for f few seconds and then goes off. Checked plugs, tried holding it down for 15 s… read more
John
System/Network administrator
High School or GED
3,655 satisfied customers
I have a toshiba satellite that I recently tried to replace
I have a toshiba satellite that I recently tried to replace the battery. After recieving it, it failed to charge. How can I go about diagnosing whether I have a laptop problem or a defective battery. … read more
Michael Hannigan
Bachelor's Program
4,105 satisfied customers
What do I do when it says windows resuming for a while and
What do I do when it says "windows resuming" for a while and then goes into "hibernating" and won't come out?… read more
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
4,053 satisfied customers
i was working on my toshiba laptop and it went into hibernation.
i was working on my toshiba laptop and it went into hibernation. now what? how long will I have to wait for it to wake up and why did it do this?… read more
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
help - Toshiba Satellite Pro 300L labtop not powering up -
help - Toshiba Satellite Pro 300L labtop not powering up - properly shut down as storm was on its way and unplugged. Been shut off and off the AC adaptor for 2 days. Went to turn it on and nothing...p… read more
Charles A. Roberts
Associate Degree
1,923 satisfied customers
My battery in the ACER is not charging nor is the computer
My battery in the ACER is not charging nor is the computer coming on when plugged in. The time it went off it said going into hibernation.… read more
Santonu
Computer Support Specialist
PGDCA
3,463 satisfied customers
my hp pavilion laptop went into hibernation, the computer is
my hp pavilion laptop went into hibernation, the computer is off and i cannot get it to come back on… read more
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
My toshiba satellite U205-S5002 laptop will not turn on, the
My toshiba satellite U205-S5002 laptop will not turn on, the XXXXX XXXXXght is flashing above the picture of the a/c cord.… read more
Satchi
Computer Software Engineer
Bachelor's Degree
2,655 satisfied customers
I was using my lap-top when it decided to enter hibernation
I was using my lap-top when it decided to enter hibernation mode. I cannot turn it on again. Is there something special I should do? I cannot find anything in the manual. Wendy… read more
Kevin
Self Employed Network Consultant
High School or GED
1,926 satisfied customers
My Acer Aspire 5515 would not stay on for more than 2 secs
My Acer Aspire 5515 would not stay on for more than 2 secs on battery and AC with the charging XXXXX XXXXXght flashing. Next morning while charging all night no flasing XXXXX XXXXXght and will not eve… read more
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
I have a P105 laptop and having a problem with it getting power
I have a P105 laptop and having a problem with it getting power to it. The plug in power adapter seems to not function as should. It will not power up the laptop and therefore I suspect that this also… read more
lifesaver
Bachelor's Degree
5,463 satisfied customers
I have a Satellite m35x-s149 and the screen went black and
I have a Satellite m35x-s149 and the screen went black and i cannot get it to work. Is there a way to turn it off to plug in a monitor? if so how do I turn it back on?… read more
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Pete Weber Cell XXX-XXX-XXXX E-mail [email protected] 813
Pete Weber Cell XXX-XXX-XXXX E-mail:[email protected] 813 Pebble Creek Court Antioch, TN NNN-NN-NNNN 18 August 2009 Acer America Corporation 333 West San Carlos Street Suite 1500 San Jose, CA 95110 To wh… read more
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Toshiba A2 laptop will not charge brand new battery but the
Toshiba A2 laptop will not charge brand new battery but the ac power works fine, green power light stays on during running and charging mode, never goes to amber, battery never recharges… read more
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
