This issue may occur when deceptive software such as spyware or unauthorized adware is installed on your computer. This kind of software may come bundled with software that you want to install or may be included with downloaded Web components.
Microsoft Windows Defender can remove the deceptive software program. For more information about Windows Defender, visit the following Microsoft Web site:
Some non-Microsoft tools exist that may be able to remove the deceptive software program. Some of the companies that provide spyware or unauthorized adware removal programs include the following companies:
For more information about Ad-Aware, visit the following Lavasoft Web site:
eTrust PestPatrol Anti-Spyware
For more information about eTrust PestPatrol Anti-Spyware Corporate Edition and CA Customer Online Store , visit the following Web site:
Spybot Search and Destroy
For more information, visit the following Spybot Web site:
You can also try to do a scan using other antivirus. Try doing it in the safe mode.
Hope this solves your problem.
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