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why do I get internet explorer script error 1405

Customer Question
why do I get internet explorer script error 1405
Submitted: 9 years ago.Category: Computer
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Answered in 2 minutes by:
11/24/2008
Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
w.olson
w.olson, Systems Administrator
Category: Computer
Satisfied Customers: 186
Experience: 10+ years as a Systems Administrator working for an Internet Service Provider.
Verified
Hello,

What are you trying to do when you get this error? Does it only happen on a specific website? Please provide me with as much detail as possible pertaining to what you are doing when you get this error.

Thanks
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Customer reply replied 9 years ago
I get this message whenever I try to print emails or anything else when I am on line. I can print from my Word program with no problem when off line.
Customer reply replied 9 years ago
I simply can't print anything from the internet. Started about ten days ago
Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
Hello, Does the error simply say "script error 1405" or is there more to the message? Please provide me with the exact text of the error message and I'll be better able to diagnose the problem. Thanks!

Also, do you remeber if you had to install something new right before this happened? Any websites that asked you to install a "plugin" or anything like that?
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Customer reply replied 9 years ago

When I hit print I get an error box

Internet Explorer Script error

Line: 1405

Character: 1

Error: Invalid Code

Code: 0

URL: res://ieframe.dll/preview.dlg

Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
Okay, I'm researching a solution for you. I'll be back with you asap.
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Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
Try this for me:

Click Sart > Run.

Type exactly "regsvr32 ole32.dll" (including the space)

Click OK, you should receive a message on your screen, just click OK or Close.

Try to print an email or something else that you know was not working.

Let me know what happens, and if this solves your problem, please click "accept".
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Customer reply replied 9 years ago
I did as you asked. run message said OK. I sent self an email. tried to print and got same error message. typed regsvr32 ole32.dll
Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
Okay, when you typed that command..

The messagebox that displayed, did it say "DLLRegisterServer in ole32.dll succeeded." Or did it say something else?

You can try running it again if you don't remember what it said.
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Customer reply replied 9 years ago
It says DllRegistarService in ole.32.dll succeeded
Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
Okay, so at least that command worked. Let me do some more research on this issue and I'll get back to you asap.
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Customer reply replied 9 years ago
I will be here.
Tech Support Specialist: w.olson, Systems Administrator replied 9 years ago
Okay, let's try this to see if it will work, if it does then we'll have some further steps to take to resolve the problem.

Click Start > All Programs > Accessories > System Tools > Internet Explorer (No Addons)

Now browse to your email and try to print something.

Let me know if it works or not.

I'm marking this as an answer, but please don't click "accept" until we've completely resolved this issue. ;)
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